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Legal Ops Essentials: 10 indicators of a great in-house legal team training program

Strategies for an effective in-house legal team training program

2 min • 28 Jul 23


Let’s get straight into it.  Here are 10 powerful indicators of an effective in-house legal team training program. 

  1. Relevance: the training must immediately improve your team’s ability to do their job 
  2. Regular: training must occur at least once per month
  3. Digitized & Centralized: wherever possible – capture the training digitally and store it in an accessible library for ongoing usage
  4. Value: the training must increase the value of each attendee – they should be better for having attended it
  5. Takeaways: the training must include takeaway “ready reckoner” materials that help solidify the newly acquired knowledge into permanent memory
  6. Internal vs External Delivery: certain topics (e.g. org knowledge, sector, etc.) are best delivered internally, others (e.g. hard/soft skills) may be better delivered by external providers
  7. Scheduled: core training should be published at least a year in advance – in-house leaders must commit in a way commensurate to its importance
  8. Participation: the quality of your participation in training should be the subject of a performance review – no phones, no emailing, just full concentration
  9. Short & Sweet: never more than 45 min of content delivery and never less than 15 min of team discussion 
  10. External Training Rule: if a team member attends external training – they must present the learnings from that training to the internal training audience. Always.

Try and apply these 10 training-related techniques to your internal legal team and you will be far better placed to utilize the power of knowledge to leverage team performance.

If you want more in-house legal team vocational skills and tips – feel free to join the GLS Legal Operations Community right here. 

The GLS Legal Ops is all about the pursuit of better in-house legal team performance and enhanced in-house legal team career outcomes. 

If you need a hand to really tap in and leverage your training program – do reach out and we can help you get set up for success.

And don’t forget – the GLS Legal Operations Centre has more than 70 “ready to go” training modules specifically curated for the in-house environment. 


Please check out the GLS solutions and know-how resources listed on the right side of this page – they might assist your legal team with the issues explored in this Blog. 

Of course, if you would like discuss your transformation needs – please book a 30 minute FREE CONSULT WITH GLS 

In the interim, here are 7 resources and tools that may assist you as you transform the performance capabilities of your legal team:

1. GLS's Ultimate Guide to Legal Operations: download this HERE, and read it thoroughly and regularly. It is a wonderful transformation companion

2. GLS Transformation Boot Camp: for our free and hugely successful, 10 week long, email-based boot camp on how to effectively transform your legal team you can SIGN UP HERE

3. GLS Knowledge Centre: click HERE to access lots of informative and instructive white papers, blogs and training resources etc. - all focused on helping to improve your legal team's performance

4. GLS Legal Operations Community: join the GLS Legal Operations Community and collaborate with other in-house leaders as they seek to tackle many of the same performance issues that you face, click here to JOIN NOW

5. Visit GLS Connect: visit the GLS CONNECT PAGE and select the information you would like to receive from the GLS Legal Operations Community

6. GLS Legal Team Transformation Plans: mitigate the risks of transformation failure by taking a GLS TRANSFORMATION SUPPORT PLAN 

7. Register: GLS Legal Operations Centre: REGISTER HERE to access the GLS Legal Operations Centre for free and to receive more than US$20,000 worth of legal team performance resources

© The GLS Group - Law Rewritten

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