Confidentiality - 101 Training™ (Standard)

Confidentiality legal concepts training

The Problem

Your confidential information must remain confidential.

Related challenges include:

  • confidential information is everywhere – memos, agreements, HR files, etc
  • modern-tech has made major confidentiality breaches very easy
  • every agreement you enter impose a confidentiality obligation
  • confidentiality hygiene is closely linked to your growing data protection obligations
  • you have a confidentiality policy, but not all staff have actually read it
  • your legal team receives too many questions on this “basic” legal concept
  • greater awareness of confidentiality rights/obligations would drive safer contracting
  • sending your team for external training is too expensive
  • training your staff is an ongoing challenge
  • DIY training is extremely time intensive
  • hearing from subject matter experts is more authoritative

Wouldn’t it be great if you could access affordable, practical and effective Confidentiality workplace training to manage this dynamic area of risk?

The GLS Solution

Confidentiality - 101 Training™  (Standard) is a training module to help your workplace understand the basic legal concepts around confidentiality and to learn foundational confidentiality behavioural practices. 

This training module covers the following:

  1. What is “Confidential Information”?
  2. Common confidentiality risk scenarios 
  3. Understanding key types of confidential information
  4. How and when do confidentiality obligations arise?
  5. Golden Rules for handling confidential & sensitive information
  6. The consequences of breaching confidentiality obligations
  7. How to practice and promote confidential service

Our sessions marry practical, efficiency based content with highly interactive and engaging delivery methodologies designed to improve memory retention.  

These courses will be delivered by genuine experts in their field, in a way and at a time that is convenient to your team. 

Problem Solved.

Solution Deliverables

90 min Session:

An up to 90 minute session delivered online – 60 minutes of content and 30 minutes of expert Q&A.


Subject Matter Expert: Your session will be delivered by a subject matter expert with years of practical experience.
Behaviour Focused:The session will focus on “practical behaviour” strategies design to encourage compliant practices.
Pre-Session Materials: A session teaser for you to circulate to proposed attendees, in order to introduce the session and kick start “issue” receptivity (Support Materials).
Supporting Slides:A vibrant and engaging slide deck outlining the course content for circulation to audience participants.
Q&A: An interactive Q&A session to address queries from the workplace for up to 30 minutes. 
Takeaway Materials: Takeaway checklist for your team to pin to their desks, in order to reinforce the message of the session and drive compliance practices (Support Materials).
Session Coverage:As described in the GLS Solution overview above.
Online Audit: An online audit for you to test audience retention 1 month after the session (Support Materials). 
Premium Upgrade* *The digital recording rights are only to Customers taking the “Complete” version of this Product.  

Solution SLA Options and US$ Pricing

Column oneColumn twoColumn threeColumn fourColumn five
Pre-Session Materials
Standard Training Modules
Digital Rights
Takeaway Materials (Slides/Checklists)
Online Follow Up Test
Price (excl. VAT)$1,499$2,499$2,999$3,499

Pricing Comparison

This product is a complete solution with clear deliverables. What could your law firm provide you for this price. See below to find out.

Big Law ReviewUS RateGLS CostMinutes
Partner$850$1,4991h 42m
Senior Associate$640$1,4992h 20m
Blended Rate$520$1,4992h 53m
Associate$480$1,4993h 06m
Junior Associate$420$1,4993h 34m

GLS RPLV Legal Operations Score

This solution’s GLS RPLV impact score:

Resource Status: Specialist Repeater Formative
Ease of Implementation: Complex Average Easy
Value Demonstration/Visibility: Low Medium High
Productivity Leverage Profile: Low Medium High
IHL Line Optimisation: Single Multiple All Lines

IHL Critical Function Optimisation Targets

This solution enhances performance across the following critical in-house functions:

In-House Legal: Critical Functions / Processes



Human Capital


Internal Client

GLS has identified 15 critical in-house processes/functions that are present in every world-class legal department. To learn what these functions are, their composition and how they interrelate to deliver efficient legal team performance outcomes - visit here.

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