GLS Legal Dept. Workflow Adequacy Audit™

Assess the adequacy of your legal team workflows

The Problem

You need to optimise the performance of you legal dept. workflows.

Related challenges include:

  • all legal teams must ultimately digitize their operations
  • there might be a an organization wide digitization effort underway
  • processes must better reflect legal/compliance policy
  • you know you are missing numerous key legal team workflows
  • a master inventory of common legal team workflow is not readily available
  • your legal team does not have an inventory of its workflows

If only someone could test the presence of your legal team workflows and assess their readiness for digitisation?  

The GLS Solution

GLS Legal Dept. Workflow Adequacy Audit™ is a powerful audit and reporting solution that allows you to test the presence, adequacy and readiness for digitization of key legal dept. workflows.

All high performance legal teams are under pressure to digitize all legal workflows that can in fact sensibly be digitized. Usually the initiatives are being driven by wider organization based initiatives - typically led by your IT department who will rarely understand unique legal department needs. 

Legal workflow automation allows your legal team to create, enhance and embed best practice principles into their processes. Optimized and automated workflows will drive more consistent, collaborative, accountable and higher quality legal team service delivery to your internal client.

Transforming the performance of your legal function requires understanding of just how effectively your current workflows are performing. 

Our comprehensive diagnostic modules are deployed to your internal stakeholders via desktop surveys that generate thousands of data points – along with selective 1-hour long key stakeholder interviews. 

This  audit and reporting solution provides a data-based report on how efficiently your workflows are performing and benchmarks it against best practice. This solution:

  • tests the presence of “expected” legal department workflows
  • categorizes legal team workflows by reference to GLS's 15 critical legal functions
  • assesses the current digitization status of each workflow
  • records existing user satisfaction with each workflows efficiencies
  • delivers a detailed findings report on the overall performance of your workflows and readiness for digitization

This solution allows you to:

  • take control of your legal team's digitization agenda
  • identify workflow inefficiency areas that can be remedied
  • assess the extent to which workflow automation can assist your team
  • identifying areas where unclear processes exist (a major productivity enabler)
  • targeting established processes for areas of improvement and making changes
  • a complete business process re-engineering venture

This solution provides you the authority of an expert third party voice on the current performance levels of your legal function workflows in an objective and transparent manner. This makes it easier for you to internally to justify the resources your team needs including workflow automation solutions. 

Critically, there are no ‘negative’ findings – just blueprint recommendations for your team to achieve more optimized legal dept workflow performance.

This solution helps prepare you to pro-actively face the future on your own terms and increase the strategic relevance of your team. If you are serious about legal function transformation, this is an essential first step initiative. 

Problem solved.

Solution Deliverables

Fully Delivered Legal Dept. Workflow Performance Assessment Report: We produce a detailed performance report according to our proprietary diagnostic and reporting methodologies. 
Advanced Diagnostic Tools:We use a detailed suite of online / e-format audit tools designed to help us detailed performance data from your team. Our audit tools focus on the core legal team processes known to drive efficiency outcomes in most legal teams. You can select the diagnostic level that you wish to apply – see SLA below. We host the collection of the online questionnaire feedback. 
Primary Data Sources:Eliciting and harvesting performance improvement suggestions from your existing team tends to deliver high-yield initiatives that get traction. Our diagnostic tools can be sent to any number of internal legal team members. Similarly, we can conduct variable numbers of one to one interviews with key internal stakeholders – typically legal team and internal client representatives. In both cases the solution costs dynamically adjust depending on your preferences. See the SLA below for our recommended parameters.  
One To One Interviews:Strategic and sympathetic ‘one to one’ interviews with key legal function stakeholders to ensure that their voice, concerns and requirements are factored into the overall report and associated recommendations.
GLS Legal Transformation Tube Map Modelling:Our diagnostic modules draw from GLS’ market leading legal department performance analysis module – the GLS Legal Transformation Tube Map – which you can find here. We categorize our expected workflow lists by reference to these 15 critical legal team functions
GLS Delivery Methodologies:GLS deploys its own project methodologies that ensure minimal disruption to the workplace whilst obtaining maximum qualitative and quantitative data yields. It is a condition of this solution that GLS methodologies are strictly adhered to. 
Written Report:Our written report follows the same approach as any scientific findings report. We set out the methodology, participants, raw findings, finding interpretations and then offer recommendations on improvement pathways. 
Report Presentation:We don’t just present your report – we provide a 2 hour workshop to present of our report findings and to allow you to engage in detailed Q&A.  

Solution SLA Options and US$ Pricing

Column oneColumn twoColumn threeColumn fourColumn five
Workflows Assessed30100150200
Online Survey Recipients5101010
1 to 1 Interviews (1hr sessions)2466
GLS Written Report
Findings Presentation
Price (excl. VAT)$9,999$19,999$29,999$39,999

Pricing Comparison

What would you get from your law firm for this amount … or from McKinsey’s for that matter? See our pricing comparison below in terms of what you would get for $9,999.

Big Law ReviewUS RateGLS CostMinutes
Partner$850$9,99911h 46m
Senior Associate$640$9,99915h 36m
Blended Rate$520$9,99919h 12m
Associate$480$9,99920h 50m
Junior Associate$420$9,99923h 48m

GLS RPLV Legal Operations Score

This solution’s GLS RPLV impact score:

Resource Status: Specialist Repeater Formative
Ease of Implementation: Complex Average Easy
Value Demonstration/Visibility: Low Medium High
Productivity Leverage Profile: Low Medium High
IHL Line Optimisation: Single Multiple All Lines

IHL Critical Function Optimisation Targets

This solution enhances performance across the following critical in-house functions:

In-House Legal: Critical Functions / Processes

General Counsel

Legal Tech

Legal Operations



Managed Service

Human Capital

Data Analytics

Service Provider



Co. Sec.


Internal Client


GLS has identified 15 critical in-house processes/functions that are present in every world-class legal department. To learn what these functions are, their composition and how they interrelate to deliver efficient legal team performance outcomes - visit here.

chevron Back
Legal Resource Stack

Your Resources

Knowledge Centre

chevron Back
GLS Group

News/Press Release

chevron Back
Legal Tech Demo

Discovery Call