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GLS Project Feedback Request Form™
Analyse your project performance to perpetually improve
The Problem
You are not currently seeking project feedback from your clients.
Related challenges include:
- you never seem to have time to request feedback
- you want to build better relationships with the internal client
- you want your team better attuned to client preferences
- you are committed to improvement but not sure how to achieve it
- you are not sure how much information to ask for
Wouldn't it be great if you could access a simple and potent project feedback request form and start collecting the client facing insights that can help your team boost its performance?
The GLS Solution
GLS Project Feedback Request Form™ is a simple and proven template for effectively asking for legal team performance feedback on most project types.
This solution helps you to improve the performance of your team in many ways, including:
- obtaining feedback to keep everyone on track
- helping prevents future mistakes
- encouraging personal and professional development
- helping you better calibrate your service offering
- building much better relationships
- helping you deliver better advisory outcomes
This solution elicits feedback that can translate into actionable improvements to be adopted by your legal team.
Designed to minimize the amount of time your internal client needs to spend on completing this form, and made available in an easy online compatible format, this solution makes getting constructive feedback from your internal clients a breeze.
So, you could spend hours preparing a template that helps you extract effective feedback, or you can take the GLS solution that has been used by hundreds of legal teams globally.
Problem Solved.
Solution Deliverables
| Project Feedback Request Form: | a detailed and “ready to go” feedback request form to assess your teams performance on most projects |
| Online Format | the form is prepared so that it can be readily converted to an online survey form to allow for ease of distribution and compilation of responses |
| Actionable Focus | diagnostic questions are posed in a way that facilitates feedback that can be the subject of a concrete improvement recommendation |
| Client Focused | the form is designed to demonstrate that you are actively trying to build better client relationships |
| Minimally Disruptive | the form is designed to mitigate the amount of time the internal client spends providing feedback |
| RPLV Compliant | this solution helps you build a data based view on what your internal clients truly value |
| Permanent Tool: | designed for repeated use by your team - ideally built in as a standard feature of your project completion formalities |
Solution SLA Options and US$ Pricing
| Column one | Column two | Column three | Column four | Column five |
|---|---|---|---|---|
| DELIVERABLE | Basic | |||
| GLS Project Feedback Request Form™ | ✓ | |||
| Price (excl. VAT) | $299 |
Pricing Comparison
| Big Law Review | US Rate | GLS Cost | Minutes |
|---|---|---|---|
| Partner | $850 | $299 | 0h 21m |
| Senior Associate | $640 | $299 | 0h 28m |
| Blended Rate | $520 | $299 | 0h 34m |
| Associate | $480 | $299 | 0h 37m |
| Junior Associate | $420 | $299 | 0h 43m |
GLS RPLV Legal Operations Score
This solution’s GLS RPLV impact score:
| Resource Status: | Specialist | Repeater | Formative |
| Ease of Implementation: | Complex | Average | Easy |
| Value Demonstration/Visibility: | Low | Medium | High |
| Productivity Leverage Profile: | Low | Medium | High |
| IHL Line Optimisation: | Single | Multiple | All Lines |
IHL Critical Function Optimisation Targets
This solution enhances performance across the following critical in-house functions:
In-House Legal: Critical Functions / Processes
General Counsel
Contracting
Compliance
Managed Service
Human Capital
Service Provider
Performance
Knowledge
Internal Client
GLS has identified 15 critical in-house processes/functions that are present in every world-class legal department. To learn what these functions are, their composition and how they interrelate to deliver efficient legal team performance outcomes - visit here.
