GLS Project Feedback Request Form™

Analyse your project performance to perpetually improve

The Problem

You are not currently seeking project feedback from your clients.

Related challenges include:

  • you never seem to have time to request feedback
  • you want to build better relationships with the internal client
  • you want your team better attuned to client preferences
  • you are committed to improvement but not sure how to achieve it
  • you are not sure how much information to ask for

Wouldn't it be great if you could access a simple and potent project feedback request form and start collecting the client facing insights that can help your team boost its performance?

The GLS Solution

GLS Project Feedback Request Form™ is a simple and proven template for effectively asking for legal team performance feedback on most project types. 

This solution helps you to improve the performance of your team in many ways, including:

  • obtaining feedback to keep everyone on track
  • helping prevents future mistakes
  • encouraging personal and professional development
  • helping you better calibrate your service offering
  • building much better relationships
  • helping you deliver better advisory outcomes

This solution elicits feedback that can translate into actionable improvements to be adopted by your legal team.

Designed to minimize the amount of time your internal client needs to spend on completing this form, and made available in an easy online compatible format, this solution makes getting constructive feedback from your internal clients a breeze.

So, you could spend hours preparing a template that helps you extract effective feedback, or you can take the GLS solution that has been used by hundreds of legal teams globally. 

Problem Solved. 

Solution Deliverables

Project Feedback Request Form:a detailed and “ready to go” feedback request form to assess your teams performance on most projects
Online Formatthe form is prepared so that it can be readily converted to an online survey form to allow for ease of distribution and compilation of responses
Actionable Focusdiagnostic questions are posed in a way that facilitates feedback that can be the subject of a concrete improvement recommendation
Client Focusedthe form is designed to demonstrate that you are actively trying to build better client relationships
Minimally Disruptivethe form is designed to mitigate the amount of time the internal client spends providing feedback
RPLV Compliantthis solution helps you build a data based view on what your internal clients truly value
Permanent Tool:designed for repeated use by your team - ideally built in as a standard feature of your project completion formalities

Solution SLA Options and US$ Pricing

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GLS Project Feedback Request Form™
Price (excl. VAT)$299

Pricing Comparison

GLS provides a complete solution for $299 that delivers ongoing and perpetual improvement to your team. What would you get from a typical law firm for this amount? Well, see below.

Big Law ReviewUS RateGLS CostMinutes
Partner$850$2990h 21m
Senior Associate$640$2990h 28m
Blended Rate$520$2990h 34m
Associate$480$2990h 37m
Junior Associate$420$2990h 43m

GLS RPLV Legal Operations Score

This solution’s GLS RPLV impact score:

Resource Status: Specialist Repeater Formative
Ease of Implementation: Complex Average Easy
Value Demonstration/Visibility: Low Medium High
Productivity Leverage Profile: Low Medium High
IHL Line Optimisation: Single Multiple All Lines

IHL Critical Function Optimisation Targets

This solution enhances performance across the following critical in-house functions:

In-House Legal: Critical Functions / Processes

General Counsel



Managed Service

Human Capital

Service Provider



Internal Client

GLS has identified 15 critical in-house processes/functions that are present in every world-class legal department. To learn what these functions are, their composition and how they interrelate to deliver efficient legal team performance outcomes - visit here.

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