GLS Crisis Management Plan™

Your plan for effective crisis management responses

The Problem

You do not have a Crisis Management Plan. Your ability to respond professionally and effectively a crises/black swan event is anyone’s guess. 

Related challenges include: 

  • data breaches, server outages, weather emergencies and other crisis can be extremely costly
  • you need an efficient and robust plan AND that plan needs to have active buy-in from management
  • 75% of businesses hit by a major operational disaster fail within 3 years of the event
  • your response to a crisis can impact how the public, your customers and your regulators view your business
  • increased instances of major business disruption means ignoring the risk is not feasible
  • not having a CMP may well mitigate certain portions of business interruption insurance
  • the effectiveness of your crisis response correlates to the extent of pre-event preparation

If you don’t have time to properly put in place a CMP for your business now, when will you? After the disruption event? 

The GLS Solution

GLS CMP™ unpacks the core principles of crisis management and provides a methodology for the design and implementation of effective crisis management responses where an organisation’s key assets are threatened. 

GLS CMP™ guides you through the methodologies you will need to formulate and implement a robust CMP within your organisation. 

For a detailed overview of the topics covered by GLS CMP™ please review our solution content index by clicking View Sample Solutions.

Problem solved.  

Solution Deliverables

CMP Manual:GLS’s CMP generation guide will provide you with a comprehensive set of “best practice” methodologies, principals, considerations, templates and guidance notes so that you can implement a robust CMP within your organisation.

(See "View Sample Solution")
CMP Consultation:GLS can work with you to design, test and implement a bespoke CMP for your business
CMP Audit:If required, GLS will conduct an audit of your organisation’s existing crisis management protocols and resources.
BCP Testing:It is not enough to simply create a plan and then store it on the shelf where no one can make full use of it – plans should be regularly tested and everyone within your organisation should know how to use it BEFORE a crisis occurs.

Solution SLA Options and US$ Pricing

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DELIVERABLES BasicStandardAdvancedComplete
CMP Manual:
CMP Audit:
CMP Consultation:
CMP Testing:
Price (excl. VAT) $3,500 $4,000 $8,900 $12,000

GLS RPLV Legal Operations Score

This solution’s GLS RPLV impact score:

Resource Status: Specialist Repeater Formative
Ease of Implementation: Complex Average Easy
Value Demonstration/Visibility: Low Medium High
Productivity Leverage Profile: Low Medium High
IHL Line Optimisation: Single Multiple All Lines

IHL Critical Function Optimisation Targets

This solution enhances performance across the following critical in-house functions:

In-House Legal: Critical Functions / Processes

General Counsel


GLS has identified 15 critical in-house processes/functions that are present in every world-class legal department. To learn what these functions are, their composition and how they interrelate to deliver efficient legal team performance outcomes - visit here.



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