Checklist - Service Level Agreement
Key issues for you to watch out for
You need to know what to look for in the agreement you are reviewing.
Related challenges include:
- the business complains if a contract review takes too long
- having legal counsel review every contract is not feasible from a time or cost perspective
- conducting each review of every contract to a common standard is almost impossible
- even the best people have an off day and miss things
- non-lawyers / junior lawyers can take a long time to train in reviewing contracts
- you want contract reviews performed to a common standard
- you need to empower your business to do more for itself
- you do not have a checklist which explains what can and what cannot be agreed
- the problem increases when using 3rd party paper
The web has lots of checklists – but are they any good?
The GLS Solution
GLS checklists™, flag the key issues you need to be aware of in a wide range of corproate and commercial agreements so you can be confident in the agreement your are reviewing/signing.
This checklist is for a Service Level Agreement.
Useful to both legal teams and lay-persons, this GLS Checklist™ flags what is important and/or unique in this agreement type, and includes a brief explanation as to why.
GLS Checklists™ flag what is a truly “material” risk area and what is not – allowing you to conduct an efficient and proportionate review.
There are plenty of checklists found of the Web but few are regularly maintained by a legal services group dedicated to empowering you to achieve more yourself.
GLS RPLV Legal Operations Score
This solution’s GLS RPLV impact score:
|Ease of Implementation:||Complex||Average||Easy|
|Productivity Leverage Profile:||Low||Medium||High|
|IHL Line Optimisation:||Single||Multiple||All Lines|
IHL Critical Function Optimisation Targets
This solution enhances performance across the following critical in-house functions:
In-House Legal: Critical Functions / Processes
GLS has identified 15 critical in-house processes/functions that are present in every world-class legal department. To learn what these functions are, their composition and how they interrelate to deliver efficient legal team performance outcomes - visit here.
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