GLS Overflow Legal Support™
24/7/365 on-demand legal support
The legal team is stretched beyond capacity and there is a headcount freeze.
Related challenges include:
- your team is permanently operating beyond capacity
- you are under pressure to attend to the more strategic needs of the business
- staff illnesses, holidays, maternity leave and resignations hit you hard
- there is limited budget for external support and no time to instruct
- your internal clients are sympathetic but no less demanding
- law firm secondments are temporary and come at a price
- internal morale keeps falling – sales are at risk, key projects are delayed, etc
Looks like more late nights and working weekends ahead. Joy. Who will quit next?
The GLS Solution
A GLS BEST SELLER …
GLS Overflow Legal Support™ provides an immediate and scalable 24/7/365 solution to the capacity issues faced by your team.
Instant Access | Rapid Mobilization | Mini/Major Assignments | Cheaper | High Quality | Sustainable | Technology Enabled | GLS Group Supported | In-House/Private Practice Experts | Strategic Resourcing
The user case scenario for this solution is diverse and includes:
- Legal Team Overflow: help your team handle periodic/seasonal workflow spikes
- Rapid Mobilization: secure rapid access to the capacity you need when you need it
- No Legal Team: hire your own legal team from us at a fraction of the cost
- Enhanced Focus: allow your legal team to focus on more “strategic” work
- Special Projects: get the skills/capacity you need for special projects
- Enhanced Review QA: get “4 eyes” on your projects - yours plus ours
- Maternity/Holiday Coverage: get the support you need during team member absences
- Superior Secondment Option: get all the skills you need 24/7/365 - not just that of one person
Designed to serve as an extension of your legal team, GLS Overflow Legal Support™ is calibrated to your way of doing business.
Exceptional manpower, superior processes and proactive counselling techniques allows GLS Overflow Legal Support™ to solve most capacity issues.
A dedicated relationship manager oversees our SLA-backed delivery model to ensure the support you need is available in minutes.
All assignments are processed within 3 business days. Note express review requests can be made subject to applicable surcharge - see Deliverables below).
At a price point comparable to full time in-house hires, and a fraction of what a law firm would cost, GLS Overflow Legal Support™ is the ultimate support resource for any in-house team.
|Onsite consultancy:||Bi-monthly onsite commercial consultations for relevant tiers.|
|Quality:||Fixed scope reviews performed by experienced legal team experts.|
|SLA Backed:||SLA backed delivery. All “contract review” related work will be processed within 3 business days. Express requests can be made|
+ a 150% surcharge for 48-72 hour turnaround
+ a 200% surcharge for 24 hours or less
|GLS Order:||Obtains a quality order from you.|
|Scalable capacity:||You determine (and can adjust) the review capacity you require.|
|Volume:||There are no fixed volume restrictions.|
|Acceptance:||We will complete all reviews you submit.|
|Capacity reports:||Capacity utilisation rate updates are provided on a weekly basis for Overlow 100+ or more|
|WIP reports:||Updates on your projects are provided weekly for users of Overflow 100+.|
|Dedicated capacity:||Your support capacity is guaranteed.|
|Round the clock:||You can utilize your support capacity at any time.|
|Select scope:||You choose the scope of review you wish us to perform.|
|Online delivery:||Your reviews are delivered by email and to your My Solutions Centre.|
|No waste feature:||In-built features to ensure our time is only spent productively.|
|Clause bank:||Users of Overflow 100+ get access to GLS Clause Bank™ to bring additional efficiencies to contract based review scenarios.|
Solution SLA Options and US$ Pricing
|Column one||Column two||Column three||Column four||Column five|
|Capacity Tier||Remote Capacity (24/7)||Onsite Consultation||Total Cost||Cost Per Hour|
|Overflow 10hrs||8 hours||2 X 1 hour monthly||$2,990||$299|
|Overflow 50hrs||48 hours||2 X 1 hour monthly||$13,450||$269|
|Overflow 100hrs||96 hours||2 X 2 hours monthly||$24,900||$249|
|Overflow 400hrs||382 hours||2 X 4 hours monthly||$79,600||$199|
|Big Law Review||US Rate||GLS Cost||Minutes|
GLS RPLV Legal Operations Score
This solution’s GLS RPLV impact score:
|Ease of Implementation:||Complex||Average||Easy|
|Productivity Leverage Profile:||Low||Medium||High|
|IHL Line Optimisation:||Single||Multiple||All Lines|
IHL Critical Function Optimisation Targets
This solution enhances performance across the following critical in-house functions:
In-House Legal: Critical Functions / Processes
GLS has identified 15 critical in-house processes/functions that are present in every world-class legal department. To learn what these functions are, their composition and how they interrelate to deliver efficient legal team performance outcomes - visit here.
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