From
US$2,990.00
excl GSTs
From
US$13,450.00
excl GSTs
From
US$24,900.00
excl GSTs
From
US$91,600.00
excl GSTs
From
US$199,000.00
excl GSTs
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GLS Overflow Legal Support™
Dynamically adjusting legal team strategic resourcing support solution
The Problem: Cost Effective Access to Agile Legal Resourcing & Legal Secondment Services
The legal team is stretched beyond capacity and there is a headcount freeze.
Related challenges include:
- the team is operating beyond sustainable capacity
- pressure to deliver strategic work continues to increase
- absences (illness, holidays, parental leave, resignations) hit hard and fast
- limited budget and time for effective external support
- internal clients remain demanding despite resource constraints
- law firm secondments are temporary and expensive
- morale declines as backlogs grow and projects slip
- risk decisions are rushed, deferred, or inconsistently handled
- legal increasingly loses control over demand, prioritisation, and response times
This is no longer a short-term capacity issue — it’s a loss of control that compounds without a scalable, structural resourcing system response.
The GLS Solution: Strategic Agile Legal Resourcing for In-House Teams
A GLS BEST SELLER …
Most legal capacity problems are system problems, not talent problems. GLS Overflow Legal Support™ is built on that premise.
Instead of burning out your team, hiring too early, or defaulting to expensive external counsel, GLS Overflow Legal Support™ delivers highly responsive legal capacity that integrates directly into your operating model.
This is not ad-hoc outsourcing. It is an on-demand legal capacity solution, engineered as part of a system - calibrated to how your team actually works.
Instant access | Rapid mobilisation | Micro to major assignments | Cost-controlled | High quality | Sustainable | Technology-enabled
GLS Group supported | In-house & private practice experts | Strategic resourcing | Free training | Free LOC credit | Dedicated relationship manager
The Use Case Scenario for This Solution Is Diverse and Includes:
- Team reprieve: sustainable capacity that avoids team member burnout
- Overflow cover: absorb workload spikes without disruption
- Access to expertise: specialist capability on demand
- Rapid mobilisation: minutes, not days, weeks or months
- Micro projects: right-sized resourcing without law firms or secondee commitments
- No legal team: a ready-made legal function at a fraction of the cost
- Strategic focus: protect senior lawyer time
- Special projects resourcing: targeted skills and capacity without long-term lock-in
- Review QA: four-eyes assurance without law-firm overhead
- Leave coverage: continuity during absences
- Secondment alternative: elastic capacity, not one person that returns to their law firm and law firm rates
- Support that Transforms: access capacity/expertise support that helps you transform at the same time (without cost)
Designed to Serve as an Extension of Your Legal Team
Exceptional people, GLS-defined processes, and proactive legal support combine to resolve legal capacity pressure predictably and sustainably - without distorting headcount, budgets, or risk posture.
GLS Overflow Legal Support™ is designed to function as a true extension of your legal team, not a bolt-on provider.
Delivery, Governance & Commercial Reality
All work is delivered through an SLA-backed model, overseen by a dedicated relationship manager and supported by GLS Group governance and strategic resourcing oversight.
Standard assignments are processed within three (3) business days (express options available where required).
Commercially, GLS Overflow Legal Support™ is priced:
- comparably to (and often less than) a full-time in-house hire, and
- at a fraction of traditional law-firm cost.
Director-level GLS support and/or on-site attendance is available at 1.5× the standard Overflow rate.
Check out solution PDF to dive deeper into the diverse benefits of this unique capacity solution.
Problem solved.
Solution Deliverables: Highly Adaptive On Demand Legal Manpower
| Onsite consultancy: | Bi-monthly onsite commercial consultations for relevant tiers (where physically possible and remote visits where not possible). |
| Working Practice Diagnostics: | GLS deploys highly efficient “working practice” diagnostic tools to understand your working preferences. |
| Quality: | Fixed scope reviews performed by experienced legal team experts. |
| In-House Experienced: | All team members supporting your accounts will have extensive in-house experience. |
| SLA Backed: | SLA backed delivery. All “contract review” related work will be processed within 3 business days. Express requests can be made + a 150% surcharge for 48-72 hour turnaround + a 200% surcharge for 24 hours or less |
| Instruction Quality: | GLS provides to you a free of charge world class legal intake protocol to ensure the quality of your instructions. |
| Scalable capacity: | You determine (and can adjust) the review capacity you require. You can adjust the expertise, seniority, and time line you require for each instruction. |
| Volume: | There are no fixed volume restrictions - you are not required to commit to any level of volume to us. |
| Acceptance: | We will complete all reviews you submit. |
| Capacity reports: | Capacity utilisation rate updates are provided on a weekly basis for Overflow 100+ or more |
| WIP reports: | Updates on your projects are provided weekly for users of Overflow 100+. |
| Dedicated capacity: | Your support capacity is guaranteed. |
| Round the clock: | You can utilize your support capacity at any time. |
| Select scope: | You choose the scope of review you wish us to perform. |
| Online delivery: | Your reviews are delivered by email and to your “My Stack” tab (according to your preference) |
| No waste feature: | In-built features to ensure our time is only spent productively. We will not “run down the clock” - we will always suggest the most efficient way of handling your request |
| Clause bank: | Users of Overflow 100+ get access to GLS Clause Bank™ to bring additional efficiencies to contract based review scenarios. See a video of the efficiencies our Clause Bank™ will deliver to your work. |
| GLS Relationship Manager: | Your dedicated RM will assess your workflows and identify potential working practice optimizations, provide reporting transparency and help you use your resource efficiently |
| Free Training: | Users of Overflow 100+ get access to certain, world class, GLS Know How training modules |
| Budget Extenders: | Users of qualifying tiers, receive free “bonus credit” that can be used to procure digital solutions from the GLS Legal Operations Centre. |
Solution SLA Options and US$ Pricing
| Column one | Column two | Column three | Column four | Column five |
|---|---|---|---|---|
| Capacity Tier | Relationship Manager | Free Training | Free Credit | Applicable Cost (Per Hour) |
| Overflow 5hrs | N/A | N/A | N/A | $329 |
| Overflow 10hrs | N/A | N/A | N/A | $299 |
| Overflow 50hrs | Yes | N/A | N/A | $269 |
| Overflow 100hrs | Yes | 1 session | 2.5% | $249 |
| Overflow 400hrs | Yes | 2 sessions | 5% | $229 |
| Overflow 1,000hrs | Yes | 5 sessions | 7.5% | $199 |
Pricing Comparison
| Big Law Review | US Rate | GLS Cost | Minutes |
|---|---|---|---|
| Partner | $850 | $199 | 9m 10s |
| Senior Associate | $640 | $199 | 14m |
| Blended | $520 | $199 | 23m |
| Associate | $480 | $199 | 24m |
| Junior Associate | $400 | $199 | 30m |
GLS RPLV Legal Operations Score
This solution’s GLS RPLV impact score:
| Resource Status: | Specialist | Repeater | Formative |
| Ease of Implementation: | Complex | Average | Easy |
| Value Demonstration/Visibility: | Low | Medium | High |
| Productivity Leverage Profile: | Low | Medium | High |
| IHL Line Optimisation: | Single | Multiple | All Lines |
IHL Critical Function Optimisation Targets
This solution enhances performance across the following critical in-house functions:
In-House Legal: Critical Functions / Processes
General Counsel
Contracting
Managed Service
Human Capital
Legal Operations
Service Provider
Performance
Internal Client
GLS has identified 15 critical in-house processes/functions that are present in every world-class legal department. To learn what these functions are, their composition and how they interrelate to deliver efficient legal team performance outcomes - visit here.
