GLS Knowledge Centre
Enabling a dynamic and vibrant global legal operations community


20 Tips For Blueprinting Your Legal Team’s Transformation
5 mins • 09 Apr 25

Track or Fall Behind: Why In-House Teams Must Leverage Legal KPIs
3 min • 26 Mar 25

In-House Tip: Embrace Legal Tech Innovations
2 minutes • 25 Mar 25

The True Cost of Unrealistic Legal Deadlines
4 min • 17 Mar 25

Top 10 Legal Docs - The Work Horses
8 minutes • 12 Mar 25

In-House Tip: Prioritise Clear Communication
3 min • 10 Mar 25

In-House Tip: Build Strong Cross-Department Relationships
1 min • 02 Mar 25

In-House Tip: Invest in Continuous Learning
5 min • 17 Feb 25

The Essential Contract Function Checklists
2 minutes • 10 Feb 25

Legal Ops Essentials: Commit to Constant Contracting Improvement
1 min • 03 Feb 25

How to Avoid a High-Tech Train Wreck
8 mins • 14 Nov 24

In-House Legal Tip: Plan Your In-House Legal Career
3 min • 31 Oct 24

GLS Study Hall: Knowledge Acquisition Strategies
6 min • 30 Oct 24

Contracting Policies: Eliminate Weakness In Your Contracting Function
6 minutes • 07 Oct 24

16 Unacceptable In-House Legal Resource Management Wastage Scenarios
5 min • 03 Oct 24

GLS Study Hall: Golden Rules For Proactive Advisory
8 min • 30 Sep 24

Managed Legal Services: 10 Tips For Success
3 min • 09 Sep 24

GLS Study Hall: Golden Rules For Internal Client Communications
5 min • 01 Sep 24

Top 10 Rules For Developing A World Class Legal Template Library
5 min • 14 Aug 24

The True Cost Of A Sluggish Contracting Function
3 min • 07 Aug 24

Do Law Firm Panels Make Sense?
5 min • 07 Jul 24

AI vs Legal Code of Conduct
4 min • 03 Jul 24

Legal Ops Essentials: 10 Indicators of a Great In-House Legal Training Program
2 min • 12 Jun 24

In-House Legal Tip: Get Your Legal Department Operating Authority
1 min • 05 Jun 24

10 Ways GLS Overflow™ Can Help Your In-House Team With Today’s Problems
2 min • 20 May 24

Legal Ops Tools: The Legal Department Service Charter
3 mins • 15 May 24

Essential Legal Training for Your Internal Clients
4 min • 13 May 24

Managed Legal Services versus Legal Secondments
3 min • 02 May 24

Legal Ops Tools: 20 Reasons Why a Contract Playbook Is Essential
4 min • 25 Apr 24

The Benefits of Effective Legal Operations
12 mins • 18 Mar 24

Legal Ops Tools: The Simple Checklist
5 mins • 02 Mar 24

CLMS Nightmares: Why CLMS Fails & What You Can Do About It
5min • 20 Feb 24

Traditional Law Is Broken (Part 1)
5 minutes • 14 Feb 24

Legal Ops: Ride The Wave Or Get Washed Away
4 mins • 08 Feb 24

In-House Careers: Find Your Mentor
2 minutes • 11 Dec 23

Legal Ops Tools: Template Standardisation & Efficiency
3 mins • 07 Dec 23

In-House Careers: Are you replaceable as an in-house lawyer?
2 minutes • 07 Dec 23

In-House Legal Tip: Take Time Off
2 minutes • 04 Dec 23

GLS Legal Operations Community: 2023 - Year in Review
• 04 Dec 23

UAE National Day 2023 Discount
1 min • 30 Nov 23

GLS VIP Client Training 2024 Agenda Announced
2 min • 29 Nov 23

In-House Careers: Review Your Performance
2 minutes • 27 Nov 23

In-House Legal Tip: Problem Solve Always
2 minutes • 23 Nov 23

In-House Careers: Know Your Worth
2 min • 23 Nov 23

In-House Legal Tip: Try calling your client
2 min • 20 Nov 23

Harvard: Mastering the in-house legal services continuum.
2 min • 15 Nov 23
Artificial Intelligence Tools for In-House Lawyers
4 min • 14 Nov 23

In-House Legal Tip: Be an expert in your Company … and the law.
3 min • 13 Nov 23

GLS Legal Opinion: How many hours should the in-house community be working?
3 min • 09 Nov 23

In-House Legal Tip: Knowledge Hack Your Way To In-House Excellence
1 min • 01 Nov 23

In-House Legal Tip: Legal service request forms are essential
1 min • 22 Oct 23

Legal Dept. Key Performance Indicators - Why & What?
4 min • 18 Oct 23

In-House Legal Tip: Embrace Legal KPIs
1 min • 17 Oct 23

In-House Legal Tip: More Means Less
1 min • 09 Oct 23

Artificial Intelligence | 10 Concerns & 10 Responses
15min • 07 Oct 23

In-House Legal Tip: 12 Legal Dept. Knowledge Hacks
2 min • 02 Oct 23

In-House Legal Tip: Low Tech First - Always!
1 min • 25 Sep 23

GLS News - GLS launches Indemnity Checklist
• 18 Sep 23

GLS Masterclass: Driving Internal Client Alignment
1 min • 15 Sep 23

GLS News - GLS launches Warranty Checklist
1 min • 11 Sep 23

GLS Masterclass: What is the Market Looking For?
1 min • 07 Sep 23

GLS Masterclass: The Contracting Playbook
1 min • 31 Aug 23

Legal Ops Essentials: What does good legal team leadership look like
2 min • 30 Aug 23

In-House Legal Tip: Lead or Languish
2 min • 28 Aug 23

Legal Ops Essentials: 10 powerful tools to efficiently upskill junior legal team members
2 min • 21 Aug 23

In-House Legal Tip: Upskill Junior Team Members
1 min • 21 Aug 23

In-House Legal Tip: Balanced Legal Risk
1 min • 14 Aug 23

GLS Masterclass: a Framework for Legal Ops Decision Making
1 min • 14 Aug 23

GLS News - Singapore’s National Day offer
• 07 Aug 23

In-House Legal Tip: The Clause Bank - unleash its power
1 min • 27 Jul 23

In-House Legal Tip: Reduce White Noise
• 27 Jul 23

GLS News: intelligence feeds are now available through connect zone
2 min • 20 Jul 23

GLS Masterclass: Best Practice Legal Template Management
1 min • 20 Jul 23

GLS News - Q3 and Q4 2023 Webinar Line-Up Announced
• 17 Jul 23
SRA Publish CYBERCRIME SAFETY Warning
1 min • 13 Jul 23

GLS News - Upcoming GLS Masterclass
1 min • 13 Jul 23

In-House Legal Tip: Get Outcomes, not Headcount
1 min • 12 Jul 23

CYBERCRIME SAFETY ADVICE
• 05 Jul 23

In-House Legal Tip: Only Implement a CLMS when Ready!
1 min • 03 Jul 23

Legal Ops Essentials: Matter Lifecycle Management 101 Guide
2 min • 30 Jun 23

11 Structural Reasons why MLMS projects fail
• 30 Jun 23

Legal Ops Essentials: 21 Tips to Achieve Plain English Contract Drafting
• 27 Jun 23

GLS Legal Ops: Legal Department Cost Reduction Tips
2 min • 27 Jun 23

In-House Legal Tip: Reduce Legal Dept. Costs with Value Creation
1 min • 27 Jun 23

In-House Legal Tip: Implement Internal Client SLAs
1 mins • 26 Jun 23

In-house counsel: Build an effective internal client strategy
22 min • 24 Jun 23

GLS Launches In-House Legal Team Wellbeing Initiative
2 min • 22 Jun 23

In-House Legal Tip: 10 tips for a great in-house legal team training program
3 • 21 Jun 23

GLS Group Completes GDPR Aligned Contact Clean Up
1 mins • 21 Jun 23

Legal Ops Tips: Essential Intellectual Property Function Checklists
4 minutes • 21 Jun 23

In-House Legal Tip: Activate Checklists
1 min • 20 Jun 23

GLS News - New Contracting Playbook Launched
1 min • 19 Jun 23

GLS Masterclass: Architecting an effective Managed Legal Services Program
1 min • 15 Jun 23

In-House Legal Tip: Train Constantly
1 min • 12 Jun 23

In-House Legal Tip: Harness the Power of Standardization
2 min • 07 Jun 23

In-House Legal Tip: Harness the Power of Legal Process Standardization
3 mins • 05 Jun 23

GLS Legal Transformation Tube Map unveiled
• 05 Jun 23

GLS News - client secures prestigious FT Innovative IHL Nomination
• 23 May 23
GLS Wellbeing - Stretches for Lawyers
3 min • 21 May 23

GLS News - GLS successfully exits LegalSifter
1 min • 09 May 23

20 Tips For Blueprinting Your Legal Team’s Transformation
5 mins • 09 Apr 25

Top 10 Legal Docs - The Work Horses
8 minutes • 12 Mar 25

In-House Legal Tip: Plan Your In-House Legal Career
3 min • 31 Oct 24

16 Unacceptable In-House Legal Resource Management Wastage Scenarios
5 min • 03 Oct 24

Top 10 Rules For Developing A World Class Legal Template Library
5 min • 14 Aug 24

Legal Ops Tools: The Legal Department Service Charter
3 mins • 15 May 24

The Benefits of Effective Legal Operations
12 mins • 18 Mar 24

Legal Ops Tools: The Simple Checklist
5 mins • 02 Mar 24

Traditional Law Is Broken (Part 1)
5 minutes • 14 Feb 24

Legal Ops: Ride The Wave Or Get Washed Away
4 mins • 08 Feb 24

Legal Ops Tools: Template Standardisation & Efficiency
3 mins • 07 Dec 23

GLS Legal Operations Community: 2023 - Year in Review
• 04 Dec 23

UAE National Day 2023 Discount
1 min • 30 Nov 23

In-House Careers: Review Your Performance
2 minutes • 27 Nov 23

In-House Legal Tip: Try calling your client
2 min • 20 Nov 23

Harvard: Mastering the in-house legal services continuum.
2 min • 15 Nov 23
Artificial Intelligence Tools for In-House Lawyers
4 min • 14 Nov 23

GLS Legal Opinion: How many hours should the in-house community be working?
3 min • 09 Nov 23

In-House Legal Tip: Knowledge Hack Your Way To In-House Excellence
1 min • 01 Nov 23

In-House Legal Tip: Legal service request forms are essential
1 min • 22 Oct 23

Legal Dept. Key Performance Indicators - Why & What?
4 min • 18 Oct 23

In-House Legal Tip: Embrace Legal KPIs
1 min • 17 Oct 23

Artificial Intelligence | 10 Concerns & 10 Responses
15min • 07 Oct 23

GLS Masterclass: What is the Market Looking For?
1 min • 07 Sep 23

Legal Ops Essentials: What does good legal team leadership look like
2 min • 30 Aug 23

In-House Legal Tip: Lead or Languish
2 min • 28 Aug 23

Legal Ops Essentials: 10 powerful tools to efficiently upskill junior legal team members
2 min • 21 Aug 23

In-House Legal Tip: Upskill Junior Team Members
1 min • 21 Aug 23

GLS Masterclass: a Framework for Legal Ops Decision Making
1 min • 14 Aug 23

In-House Legal Tip: The Clause Bank - unleash its power
1 min • 27 Jul 23

GLS Masterclass: Best Practice Legal Template Management
1 min • 20 Jul 23

Legal Ops Essentials: Matter Lifecycle Management 101 Guide
2 min • 30 Jun 23

11 Structural Reasons why MLMS projects fail
• 30 Jun 23

GLS Legal Ops: Legal Department Cost Reduction Tips
2 min • 27 Jun 23

In-House Legal Tip: Reduce Legal Dept. Costs with Value Creation
1 min • 27 Jun 23

In-house counsel: Build an effective internal client strategy
22 min • 24 Jun 23

In-House Legal Tip: 10 tips for a great in-house legal team training program
3 • 21 Jun 23

Legal Ops Tips: Essential Intellectual Property Function Checklists
4 minutes • 21 Jun 23

GLS Masterclass: Architecting an effective Managed Legal Services Program
1 min • 15 Jun 23

Legal Ops Essentials: What KPIs should your legal team implement?
5 min • 03 Apr 23

In-House Legal Tip: Understand Legal Technology
1 min • 27 Mar 23

Legal Ops Tools: Contracting Playbooks
3 min • 11 Mar 23

GLS Legal Ops: 25 Signs Your Legal Team Needs to Transform
3 mins • 16 Feb 23

The 4 Stages Of Legal Department Transformation
5 mins • 17 Nov 22

Legal Team Efficiency: a Legal Operations Model that Works
12 mins • 18 Jul 22

What are Legal Operations?
4 mins • 12 Jul 22

Legal Ops: A Simple Decision-Making Framework to Drive Legal Team Transformation
9 mins • 23 Jun 22

Can legal operations benefit all legal teams?
4 mins • 22 Jun 22

Legal Ops Tips: Essential GDPR Checklists
2 minutes • 20 Jun 22

Top 10 In-House Legal Team Resolutions for a New Year
6 mins • 08 Apr 22

Legal Ops Essentials: 20 Tips to help you successfully implement your legal team transformation plan
5 mins • 03 Apr 22

Legal Operations Essentials: The Legal Services Request Form
15 mins • 05 Feb 22

How to avoid legal transformation project failure (Part K - GLS’s Ultimate Guide to Legal Operations)
5 mins • 03 Feb 22

Legal Ops: Deploying an agile resourcing strategy for legal professionals
15 mins • 05 Dec 21

Legal Ops Essentials: Building Your Case For Legal Team Transformation
2 mins • 01 Dec 21

Visualizing an Optimal In-House Legal Function (Part F - GLS’s Ultimate Guide to Legal Operations)
5 mins • 23 Nov 21

The In-House Leader’s Leadership Dilemma (Part E - GLS’s Ultimate Guide to Legal Operations)
5 mins • 22 Nov 21

What is meant by Legal Operations (Part B - GLS’s Ultimate Guide to Legal Operations)
15 mins • 21 Nov 21

Legal Team Skills: Rid Your Documents Of Typos
5 mins • 06 Dec 20

GLS Legal Ops Masterclass 6 - Legal Tech: Embracing it Safely
45 mins • 30 Jul 20

GLS Legal Ops Masterclass 5: The Future Ready Lawyer
1 hr • 25 Jun 20

GLS Legal Ops Masterclass 4: Legal Team Performance - Data Analytics & Tracking Tangible Outcomes
75 mins • 28 May 20

GLS Legal Ops Masterclass 3 - Leveraging Legal Department Resources (A Case Study)
80 mins • 23 Apr 20

GLS Legal Ops Masterclass 2: Foundational Legal Department Policies & Prioritization Theory
80 mins • 30 Mar 20

Performance Managing Your External Legal Counsel
15 minutes • 15 Jan 20

GLS Masterclass: Leveraging Legal Department Resources (A Case Study)
1 min • 14 Nov 19

GLS Masterclass: Foundational Legal Department Policies & Prioritization Theory
1 min • 14 Oct 19

GLS Masterclass: Data Analytics & Tracking Tangible Outcomes
1 min • 14 Sep 19

GLS Legal Docs
1 min • 12 Sep 19

What A.I. means for the Legal Industry
15 mins • 01 Aug 19

GLS Legal Ops Masterclass 1: In-House Legal Team Challenges and a Framework for Legal Ops decision making
1 hr • 17 Jul 19

So you think in-house lawyers are not important?
8 minutes • 13 Jun 19

Why do I need a Services Agreement?
7 minutes • 17 May 19

GLS Quick Quotes
7 minutes • 16 May 19

RPLV: Transformative Decision Making
15 mins • 13 May 19

GLS Launches GLS Legal Templates
12 minutes • 04 Jan 19

GLS Goes Back to School
4 minutes • 13 Dec 18

Un-breaking the law
2 minutes • 06 Apr 17

Traditional Law Is Broken (Part 2)
8 minutes • 20 Feb 17

What makes GLS Law so accessible
4 minutes • 29 Apr 15

Traditional Law: Why has law run off the track?
1 minute • 31 Dec 14
Have Your Say
Inherently in-house lawyers will often work in a more isolated environment than their private practice
counterparts. As such, chances to share experience, cross fertilize ideas and benefit from new learnings
have traditionally been unfortunately restricted.
The ambition of the GLS 10,000 IN-HOUSE VOICES project is to use technology to start to change that dynamic.
So we regularly survey the in-house community and freely share the results / consolidated wisdom
gathered.
Each survey is free and open to any in-house lawyer to contribute to. The results of every survey are
consolidated, and are free to anyone that would like to learn from the data gathered.
Thank you for contributing your input and interest to this project, and helping to strengthen the in-house
community.
Welcome to the GLS Knowledge Centre.


Track or Fall Behind: Why In-House Teams Must Leverage Legal KPIs
3 min • 26 Mar 25

How to Avoid a High-Tech Train Wreck
8 mins • 14 Nov 24

AI vs Legal Code of Conduct
4 min • 03 Jul 24

Legal Ops Tools: The Simple Checklist
5 mins • 02 Mar 24

CLMS Nightmares: Why CLMS Fails & What You Can Do About It
5min • 20 Feb 24

Legal Ops Tools: Template Standardisation & Efficiency
3 mins • 07 Dec 23
Artificial Intelligence Tools for In-House Lawyers
4 min • 14 Nov 23

Artificial Intelligence | 10 Concerns & 10 Responses
15min • 07 Oct 23

In-House Legal Tip: Low Tech First - Always!
1 min • 25 Sep 23

CYBERCRIME SAFETY ADVICE
• 05 Jul 23

11 Structural Reasons why MLMS projects fail
• 30 Jun 23

GLS News - GLS successfully exits LegalSifter
1 min • 09 May 23

In-House Legal Tip: Understand Legal Technology
1 min • 27 Mar 23

GLS Masterclass: Legal Tech
1 min • 15 Feb 23

Visualizing an Optimal In-House Legal Function (Part F - GLS’s Ultimate Guide to Legal Operations)
5 mins • 23 Nov 21

GLS Legal Ops Masterclass 6 - Legal Tech: Embracing it Safely
45 mins • 30 Jul 20

GLS Masterclass: Data Analytics & Tracking Tangible Outcomes
1 min • 14 Sep 19

What A.I. means for the Legal Industry
15 mins • 01 Aug 19

GLS Launches GLS Legal Templates
12 minutes • 04 Jan 19

GLS Invests in Automio
5 minutes • 29 Dec 18

In-House Tip: Embrace Legal Tech Innovations
2 minutes • 25 Mar 25

In-House Tip: Prioritise Clear Communication
3 min • 10 Mar 25

In-House Tip: Build Strong Cross-Department Relationships
1 min • 02 Mar 25

In-House Tip: Invest in Continuous Learning
5 min • 17 Feb 25

16 Unacceptable In-House Legal Resource Management Wastage Scenarios
5 min • 03 Oct 24

In-House Legal Tip: Get Your Legal Department Operating Authority
1 min • 05 Jun 24

In-House Careers: Find Your Mentor
2 minutes • 11 Dec 23

In-House Careers: Are you replaceable as an in-house lawyer?
2 minutes • 07 Dec 23

In-House Legal Tip: Take Time Off
2 minutes • 04 Dec 23

In-House Careers: Review Your Performance
2 minutes • 27 Nov 23

In-House Legal Tip: Problem Solve Always
2 minutes • 23 Nov 23

In-House Legal Tip: Try calling your client
2 min • 20 Nov 23

Harvard: Mastering the in-house legal services continuum.
2 min • 15 Nov 23

In-House Legal Tip: Legal service request forms are essential
1 min • 22 Oct 23

In-House Legal Tip: Embrace Legal KPIs
1 min • 17 Oct 23

In-House Legal Tip: More Means Less
1 min • 09 Oct 23

In-House Legal Tip: 12 Legal Dept. Knowledge Hacks
2 min • 02 Oct 23

In-House Legal Tip: Low Tech First - Always!
1 min • 25 Sep 23

In-House Legal Tip: Lead or Languish
2 min • 28 Aug 23

In-House Legal Tip: Upskill Junior Team Members
1 min • 21 Aug 23

In-House Legal Tip: Balanced Legal Risk
1 min • 14 Aug 23

In-House Legal Tip: The Clause Bank - unleash its power
1 min • 27 Jul 23

In-House Legal Tip: Reduce White Noise
• 27 Jul 23

In-House Legal Tip: Get Outcomes, not Headcount
1 min • 12 Jul 23

In-House Legal Tip: Only Implement a CLMS when Ready!
1 min • 03 Jul 23

In-House Legal Tip: Reduce Legal Dept. Costs with Value Creation
1 min • 27 Jun 23

In-House Legal Tip: Implement Internal Client SLAs
1 mins • 26 Jun 23

In-House Legal Tip: Activate Checklists
1 min • 20 Jun 23

In-House Legal Tip: Train Constantly
1 min • 12 Jun 23

In-House Legal Tip: Harness the Power of Standardization
2 min • 07 Jun 23

In-House Legal Tip: Harness the Power of Legal Process Standardization
3 mins • 05 Jun 23

In-House Legal Tip: Write down your Policies
1 min • 19 Apr 23

In-House Legal Tip: Evidence Your Contributions
1min • 11 Apr 23

In-House Legal Tip: 3 Things You Can Do Better
2 min • 04 Apr 23

In-House Legal Tip: Understand Legal Technology
1 min • 27 Mar 23

In-House Legal Tip: Understand what your Business Values
1 min • 06 Mar 23

In-House Legal Tip: Performance Manage your External Counsel
1 min • 20 Oct 22

In-House Legal Tip: Never Fail
3 min • 13 Aug 22

Top 10 In-House Legal Team Resolutions for a New Year
6 mins • 08 Apr 22

GLS Masterclass: The Future Ready Lawyer
1 min • 15 Jan 21

GLS Masterclass: Leveraging Legal Department Resources (A Case Study)
1 min • 14 Nov 19