GLS Knowledge Centre

Legal Operations

Customised Standardisation: The Strategic Discipline That Will Help Make Your Contracting Function Future Ready

Introduction: The Lawyer’s ReflexLawyers are trained to spot exceptions. It’s our superpower.…

5 min • 03 Nov 25

Managed Services

Do Law Firm Panels Make Sense?

IntroductionThe 2023 Legal Department Operations Index reported that 78% of in-house legal…

5 min • 30 Oct 25

Contracting

Stop the Leak: How Legal Teams Can Recover Value Seepage from Commercial Contracts

Introduction: The Hidden Drain on Enterprise ValueEvery commercial contract is a promise of…

• 29 Oct 25

Legal Operations

In-House Counsel: Build An Effective Internal Client Strategy

IntroductionMany in-house lawyers appreciate not having to go out into the market to find and…

22 min • 23 Oct 25

In-House Performance Tips

In-House Tip: Define Your Career Vision

IntroductionDo you have a clear vision of where you want your in-house career to go?Here’s why…

• 14 Oct 25

Contracting

Transform Your Contracting Function in Just 100 Days

IntroductionContracts are the backbone of every business, yet many legal teams struggle with…

• 02 Oct 25

In-House Performance Tips

In-House Tip: Enhance Cross-Functional Collaboration

IntroductionAre legal, procurement, finance, and business units aligned during your contracting…

• 30 Sep 25

Managing External Counsel

Stop Briefing Your Mates: Why GCs Must Rethink External Legal Relationships

IntroductionLet’s talk about the elephant in the legal department.For all the talk of…

• 24 Sep 25

In-House Performance Tips

In-House Tip: Ensure Regular Contract Audits

IntroductionAre you regularly reviewing executed contracts for compliance, performance, and…

• 23 Sep 25

Legal Team Documentation

The Deal’s Done. Now Who Approved That Clause?

IntroductionLet’s be honest: most legal teams don’t have the time – or the tools – to…

• 17 Sep 25

In-House Performance Tips

In-House Tip: Train Business Teams

IntroductionDo your business stakeholders understand the basics of your contracting…

• 16 Sep 25

Legal Operations

In-House Legal Tip: The Clause Bank - Unleash Its Power

IntroductionHigh-performance in-house legal departments utilize “Clause Banks” to drive…

1 min • 10 Sep 25

In-House Performance Tips

In-House Tip: Set Contracting KPIs

Are You Tracking How Well Your Contracting Process Is Performing?Here’s why setting KPIs is…

• 09 Sep 25

Contracting

Legal Ops Essentials: 21 Tips to Achieve Plain English Contract Drafting

Legal Ops Essentials: 21 Tips to Achieve Plain English Contract DraftingTraditional legal writing…

• 04 Sep 25

In-House Performance Tips

In-House Tip: Establish Clear Approval Workflows

IntroductionDoes everyone know who needs to approve what, and when, in your contracting process?…

• 02 Sep 25

Legal Operations

Legal Ops Tools: Contracting Playbooks

IntroductionA “contract Playbook” is a legal function tool that helps a company (well its…

3 min • 27 Aug 25

In-House Performance Tips

In-House Tip: Automate Routine Contracts

Are simple contracts eating up too much of your legal team’s time?Here’s why automating…

• 26 Aug 25

Legal Operations

In-House Legal Tip: 10 Tips For A Great In-House Legal Team Training Program

Legal Ops Tip: Productivity through trainingIn order to pursue constant in-house legal team…

3 • 20 Aug 25

In-House Performance Tips

In-House Tip: Implement a Contract Management System

Are your contracts organized, accessible, and easy to manage?Here’s why a contract management…

• 19 Aug 25

In-House Performance Tips

In-House Tip: Standardise Templates

Are your contracts consistent, clear, and easy to use across the business? If you are familiar…

• 12 Aug 25

Legal Operations

Legal Ops Essentials: What Does Good Legal Team Leadership Look Like

Leadership has always been a complicated field and as such it really needs to be hit hard with…

2 min • 07 Aug 25

In-House Performance Tips

In-House Tip: Enhance Negotiation Skills

Negotiation is a critical skill for in-house lawyers. Are you consistently securing favorable…

• 05 Aug 25

Internal Client

Essential Legal Training for Your Internal Clients

Why is Legal Training Essential for Your Internal Clients?It is an incontrovertible truth that…

4 min • 31 Jul 25

In-House Performance Tips

In-House Tip: Navigating Internal Power Dynamics as an In-House Lawyer

Are internal power dynamics limiting the effectiveness of your in-house team?Organisational power…

• 21 Jul 25

Legal Operations

The Benefits of Effective Legal Operations

The Benefits Of Effective Legal OperationsIf you have had prior dealings with GLS, you will have…

12 mins • 16 Jul 25

In-House Performance Tips

In-House Tip: Expand Your Network

Are you building relationships within and outside your organization?You can be the smartest…

• 14 Jul 25

Legal Operations

Legal Team Efficiency: A Legal Operations Model That Works

Legal Team Efficiency: A Legal Operations Model That WorksA legal operations capability is a key…

10 mins • 10 Jul 25

In-House Performance Tips

In-House Tip: Seek Regular Feedback

Are you actively asking for feedback to improve? Here’s why seeking regular feedback matters:…

4 mins • 07 Jul 25

Legal Operations

What Is Legal Operations?

What Are Legal Operations? They support the business’s legal function, taking a…

4 mins • 03 Jul 25

In-House Performance Tips

In-House Tip: Take on Stretch Assignments

Are you doing the kind of work that you want to be doing? Are you volunteering for projects that…

• 27 Jun 25

In-House Performance Tips

In-House Tip: Enhance Your Business Acumen

Do you truly understand your company’s business, goals, and challenges?Here’s why enhancing…

• 23 Jun 25

In-House Performance Tips

In-House Tip: Find a Mentor or Sponsor

Do you have someone guiding and advocating for your in-house career growth?Show me one truly…

• 19 Jun 25

Managed Services

GLS Legal Ops: Legal Department Cost Reduction Tips

GLS Legal Ops: Legal Department Cost Reduction Tips All in-house legal teams are being asked to…

2 min • 19 Jun 25

In-House Performance Tips

In-House Tip: Build a Development Plan

Do you have a structured plan for your career development?Here’s why building a development…

• 11 Jun 25

Legal Operations

The 4 Stages Of Legal Department Transformation

Stage 1: Assessing the Current State of your in-house legal team: Legal department leaders must…

5 min • 11 Jun 25

Legal Operations

16 Unacceptable In-House Legal Resource Management Wastage Scenarios

IntroductionEffective legal resource management is a critical aspect of running a successful…

5 min • 29 May 25

In-House Performance Tips

In-House Tip: Review and Optimize Processes

When Was The Last Time You Reviewed And Streamlined Your Contracting Workflow? Here’s why…

3 min • 22 May 25

Legal Operations

Stop The Chaos: Why Your Legal Team Needs Structured Legal Instructions

Who Should Take Responsibility for Clear Legal Instructions?When it comes to legal instructions,…

3 mins • 12 May 25

In-House Performance Tips

In-House Tip: Develop Playbooks

Do your team members have clear guidance on key terms and fallback positions?Here’s why…

• 08 May 25

Legal Operations

25 Signs Your Legal Team Needs to Transform

Identifying Legal Team InefficienciesIn this installment of GLS's Legal Ops Essentials - we…

3 mins • 22 Apr 25

Legal Operations

20 Tips For Blueprinting Your Legal Team’s Transformation

How To Engage In Successful Transformation Planning In this Blog, we want to pull together some…

5 mins • 09 Apr 25

Legal Tech

Track or Fall Behind: Why In-House Teams Must Leverage Legal KPIs

The Underappreciation of In-House Legal Teams Most in-house legal teams face a common challenge -…

3 min • 26 Mar 25

In-House Performance Tips

In-House Tip: Embrace Legal Tech Innovations

Why Legal Tech Is So Essential Legal technology can transform how you work, saving time and…

2 minutes • 25 Mar 25

Internal Client

The True Cost of Unrealistic Legal Deadlines

Arbitrary Legal Deadlines Legal deadlines dictate the pace of work for in-house legal teams, but…

4 min • 17 Mar 25

Legal Operations

Top 10 Legal Docs - The Work Horses

Introduction Ten foundational legal documents underpin the majority of the vital processes…

8 minutes • 12 Mar 25

In-House Performance Tips

In-House Tip: Prioritise Clear Communication

Make Clear Communication A Priority For Your In-House Team Clear, concise communication can make…

3 min • 10 Mar 25

In-House Performance Tips

In-House Tip: Build Strong Cross-Department Relationships

The Importance Of Building Strong Cross-Department Relationships Success in-house isn’t just…

1 min • 02 Mar 25

In-House Performance Tips

In-House Tip: Invest in Continuous Learning

Why You Should Invest In Continuous LearningIn the ever-evolving in-house legal landscape,…

5 min • 17 Feb 25

Contracting

The Essential Contract Function Checklists

Legal Ops Tips: Contract Function ChecklistsContract support is one of the most visible (and…

2 minutes • 10 Feb 25

Contracting

Legal Ops Essentials: Commit to Constant Contracting Improvement

Constant ImprovementPareto’s Principle of 80:20 applies to contracting as it does too just…

1 min • 03 Feb 25

Legal Tech

How to Avoid a High-Tech Train Wreck

Introduction The recent proliferation of legal technology ("Legal Tech") related…

8 mins • 14 Nov 24

Legal Operations

In-House Legal Tip: Plan Your In-House Legal Career

IntroductionAsk yourself this – how much time did you spend planning your last holiday? Was it…

3 min • 31 Oct 24

Knowledge

GLS Study Hall: Knowledge Acquisition Strategies

Introduction This sharing covers how an effective legal team can go about growing and managing…

6 min • 30 Oct 24

Contracting

Contracting Policies: Eliminate Weakness In Your Contracting Function

IntroductionThe Contracting Policy is perhaps the simplest and most potent efficiency initiative…

6 minutes • 07 Oct 24

Internal Client

GLS Study Hall: Golden Rules For Proactive Advisory

Introduction Proactive advisory can simply be summarised as anticipating client needs and…

8 min • 30 Sep 24

Managed Services

Managed Legal Services: 10 Tips For Success

IntroductionManaged legal services offer in-house legal teams a way to address low-risk and/or…

3 min • 09 Sep 24

In-House Skills

GLS Study Hall: Golden Rules For Internal Client Communications

IntroductionA 2022 report by the Thomson Reuters Legal Executive Institute revealed that 63% of…

5 min • 01 Sep 24

Legal Operations

Top 10 Rules For Developing A World Class Legal Template Library

IntroductionOne of the greatest sources of inefficiencies (and frustration) inside an In House…

5 min • 14 Aug 24

Contracting

The True Cost Of A Sluggish Contracting Function

IntroductionThe contracting function is one of the most visible manifestations of the in-house…

3 min • 07 Aug 24

Legal Tech

AI vs Legal Code of Conduct

IntroductionA recent study conducted by ContractPodAi found that as of January 2024, more than…

4 min • 03 Jul 24

Knowledge

Legal Ops Essentials: 10 Indicators of a Great In-House Legal Training Program

The Importance of Great In-House Legal TrainingIn-house legal training is crucial for maintaining…

2 min • 12 Jun 24

In-House Performance Tips

In-House Legal Tip: Get Your Legal Department Operating Authority

IntroductionThe Legal Department Operating Authority ("LDOA") is an essential legal…

1 min • 05 Jun 24

Managed Services

10 Ways GLS Overflow™ Can Help Your In-House Team With Today’s Problems

IntroductionThe in-house legal team that is too busy to spend time on strategies to become less…

2 min • 20 May 24

Legal Operations

Legal Ops Tools: The Legal Department Service Charter

What is a Legal Department Service Charter?Does your legal team butt heads with other internal…

3 mins • 15 May 24

Managed Services

Managed Legal Services versus Legal Secondments

Managed Legal Services and the Changing LandscapeHistorically, in-house legal departments have…

3 min • 02 May 24

Contracting

Legal Ops Tools: 20 Reasons Why a Contract Playbook Is Essential

What is a Contract Playbook? The Contract Playbook, also referred to as a Contracting Playbook or…

4 min • 25 Apr 24

Legal Operations

Legal Ops Tools: The Simple Checklist

IntroductionA checklist is a potent knowledge technology that is drastically under-utilized by…

5 mins • 02 Mar 24

Legal Tech

CLMS Nightmares: Why CLMS Fails & What You Can Do About It

Introduction“CLMS” stands for Contract Lifecycle Management System. It supports the…

5min • 20 Feb 24

Legal Operations

Traditional Law Is Broken (Part 1)

The Traditional Law Firm Model Is BrokenThe traditional law firm model (“TradLaw”) as we know…

5 minutes • 14 Feb 24

Legal Operations

Legal Ops: Ride The Wave Or Get Washed Away

Why In-house Legal Teams Must TransformGlobally, many in-house legal departments struggle to meet…

4 mins • 08 Feb 24

In-House Performance Tips

In-House Careers: Find Your Mentor

To excel in-house you need a mentor. Do you have one?Unlocking your full potential as an in-house…

2 minutes • 11 Dec 23

Legal Operations

Legal Ops Tools: Template Standardisation & Efficiency

Legal Operations Tools: Standardisation & Legal TemplatesHere is our recommended list of…

3 mins • 07 Dec 23

In-House Performance Tips

In-House Careers: Are you replaceable as an in-house lawyer?

In-house lawyers are operating in a period of intensive change – technology, working practices,…

2 minutes • 07 Dec 23

In-House Performance Tips

In-House Legal Tip: Take Time Off

Burnout doesn't make you a better lawyer. It just makes you broken.As we approach what is…

2 minutes • 04 Dec 23

Legal Operations

GLS Legal Operations Community: 2023 - Year in Review

GLS Legal Operations: A Remarkable 2023 Year in ReviewAs we reflect on the extraordinary strides…

• 04 Dec 23

Legal Operations

UAE National Day 2023 Discount

To help celebrate UAE National Day 2023 – you can use the below promo code on the GLS Legal Ops…

1 min • 30 Nov 23

Knowledge

GLS VIP Client Training 2024 Agenda Announced

GLS VIP Client, In-House Training Program.We are delighted to publish the curriculum for the GLS…

2 min • 29 Nov 23

Legal Operations

In-House Careers: Review Your Performance

In-House Legal Tip: Getting better means actively looking for ways to improve. Taking time to do…

2 minutes • 27 Nov 23

In-House Performance Tips

In-House Legal Tip: Problem Solve Always

A valuable North Star against which you can reliably navigate your in-house career is being a…

2 minutes • 23 Nov 23

In-House Careers

In-House Careers: Know Your Worth

Part of driving in-house value recognition is being cognizant of your own value and making sure…

2 min • 23 Nov 23

Legal Operations

In-House Legal Tip: Try calling your client

Too many in-house lawyers especially those below the age of 50, prefer to email or text their…

2 min • 20 Nov 23

Legal Operations

Harvard: Mastering the in-house legal services continuum.

In 2010 I was sent by my then-current law firm to a week-long Harvard Business School Executive…

2 min • 15 Nov 23

Legal Operations

Artificial Intelligence Tools for In-House Lawyers

Introduction:Many in-house legal teams are curious about incorporating AI tools into their…

4 min • 14 Nov 23

In-House Careers

In-House Legal Tip: Be an expert in your Company … and the law.

Here is a simple proposition that I think we can all understand:If you are preparing for a trip…

3 min • 13 Nov 23

Legal Operations

GLS Legal Opinion: How many hours should the in-house community be working?

So, how many hours should an in-house counsel be working?Do you want the pre-amble leading up to…

3 min • 09 Nov 23

Legal Operations

In-House Legal Tip: Knowledge Hack Your Way To In-House Excellence

In the course of our in-house roles – we are exposed to a huge variety of “new learning”…

1 min • 01 Nov 23

Legal Operations

In-House Legal Tip: Legal service request forms are essential

Your diet must include salt, and every legal team must use legal service request forms…

1 min • 22 Oct 23

Legal Operations

Legal Dept. Key Performance Indicators - Why & What?

In this Blog, we'll provide a basic introduction to legal dept KPIs, share some thoughts on…

4 min • 18 Oct 23

Legal Operations

In-House Legal Tip: Embrace Legal KPIs

The idea of subjecting yourself to ongoing performance assessments might seem a little daunting.…

1 min • 17 Oct 23

In-House Performance Tips

In-House Legal Tip: More Means Less

Achieving more with less presents a significant challenge to the in-house community. So, how can…

1 min • 09 Oct 23

Legal Operations

Artificial Intelligence | 10 Concerns & 10 Responses

INTRODUCTIONChristopher Niesche's September 2021 survey of in-house lawyers…

15min • 07 Oct 23

In-House Performance Tips

In-House Legal Tip: 12 Legal Dept. Knowledge Hacks

Explore these 12 crucial knowledge hacks to supercharge your legal department's efficiency…

2 min • 02 Oct 23

In-House Performance Tips

In-House Legal Tip: Low Tech First - Always!

The legal industry is undergoing a major transformation with the rise of Legal Tech. This…

1 min • 25 Sep 23

Knowledge

GLS News - GLS launches Indemnity Checklist

In a bold move to bolster their in-house legal resources, GLS has launched an "Indemnity…

• 18 Sep 23

Internal Client

GLS Masterclass: Driving Internal Client Alignment

About This SeminarThis seminar will explore the following themes:Optimising your contracting…

1 min • 15 Sep 23

Knowledge

GLS News - GLS launches Warranty Checklist

In a major stride to elevate their in-house legal resources, GLS Group has launched the…

1 min • 11 Sep 23

Legal Operations

GLS Masterclass: What is the Market Looking For?

About This SeminarThis seminar will explore the following themes:Recent in-house recruitment…

1 min • 07 Sep 23

Contracting

GLS Masterclass: The Contracting Playbook

A contracting playbook supports a standardized and efficient process for creating and…

1 min • 31 Aug 23

Legal Operations

In-House Legal Tip: Lead or Languish

The keys to effective legal team leadership are undergoing rapid change in an industry that is…

2 min • 28 Aug 23

Legal Operations

Legal Ops Essentials: 10 powerful tools to efficiently upskill junior legal team members

Let’s get straight into it. Here are 10 powerful tools available to in-house legal teams…

2 min • 21 Aug 23

CSI

Focus on kids

Without strong, healthy and educated children our sustained future is questionable. Yes there are…

3 minutes • 13 May 15

CSI

We visit hospital No. 2 in Gorlovka, Ukraine

Today was without doubt one of best days of my professional life for it was surely work in the…

4 minutes • 26 Nov 14

Legal Operations

Customised Standardisation: The Strategic Discipline That Will Help Make Your Contracting Function Future Ready

Introduction: The Lawyer’s ReflexLawyers are trained to spot exceptions. It’s our superpower.…

5 min • 03 Nov 25

Legal Operations

In-House Counsel: Build An Effective Internal Client Strategy

IntroductionMany in-house lawyers appreciate not having to go out into the market to find and…

22 min • 23 Oct 25

Legal Operations

In-House Legal Tip: The Clause Bank - Unleash Its Power

IntroductionHigh-performance in-house legal departments utilize “Clause Banks” to drive…

1 min • 10 Sep 25

Legal Operations

Legal Ops Tools: Contracting Playbooks

IntroductionA “contract Playbook” is a legal function tool that helps a company (well its…

3 min • 27 Aug 25

Legal Operations

In-House Legal Tip: 10 Tips For A Great In-House Legal Team Training Program

Legal Ops Tip: Productivity through trainingIn order to pursue constant in-house legal team…

3 • 20 Aug 25

Legal Operations

Legal Ops Essentials: What Does Good Legal Team Leadership Look Like

Leadership has always been a complicated field and as such it really needs to be hit hard with…

2 min • 07 Aug 25

Legal Operations

The Benefits of Effective Legal Operations

The Benefits Of Effective Legal OperationsIf you have had prior dealings with GLS, you will have…

12 mins • 16 Jul 25

Legal Operations

Legal Team Efficiency: A Legal Operations Model That Works

Legal Team Efficiency: A Legal Operations Model That WorksA legal operations capability is a key…

10 mins • 10 Jul 25

Legal Operations

What Is Legal Operations?

What Are Legal Operations? They support the business’s legal function, taking a…

4 mins • 03 Jul 25

Legal Operations

The 4 Stages Of Legal Department Transformation

Stage 1: Assessing the Current State of your in-house legal team: Legal department leaders must…

5 min • 11 Jun 25

Legal Operations

16 Unacceptable In-House Legal Resource Management Wastage Scenarios

IntroductionEffective legal resource management is a critical aspect of running a successful…

5 min • 29 May 25

Legal Operations

Stop The Chaos: Why Your Legal Team Needs Structured Legal Instructions

Who Should Take Responsibility for Clear Legal Instructions?When it comes to legal instructions,…

3 mins • 12 May 25

Legal Operations

25 Signs Your Legal Team Needs to Transform

Identifying Legal Team InefficienciesIn this installment of GLS's Legal Ops Essentials - we…

3 mins • 22 Apr 25

Legal Operations

20 Tips For Blueprinting Your Legal Team’s Transformation

How To Engage In Successful Transformation Planning In this Blog, we want to pull together some…

5 mins • 09 Apr 25

Legal Operations

Top 10 Legal Docs - The Work Horses

Introduction Ten foundational legal documents underpin the majority of the vital processes…

8 minutes • 12 Mar 25

Legal Operations

In-House Legal Tip: Plan Your In-House Legal Career

IntroductionAsk yourself this – how much time did you spend planning your last holiday? Was it…

3 min • 31 Oct 24

Legal Operations

Top 10 Rules For Developing A World Class Legal Template Library

IntroductionOne of the greatest sources of inefficiencies (and frustration) inside an In House…

5 min • 14 Aug 24

Legal Operations

Legal Ops Tools: The Legal Department Service Charter

What is a Legal Department Service Charter?Does your legal team butt heads with other internal…

3 mins • 15 May 24

Legal Operations

Legal Ops Tools: The Simple Checklist

IntroductionA checklist is a potent knowledge technology that is drastically under-utilized by…

5 mins • 02 Mar 24

Legal Operations

Traditional Law Is Broken (Part 1)

The Traditional Law Firm Model Is BrokenThe traditional law firm model (“TradLaw”) as we know…

5 minutes • 14 Feb 24

Legal Operations

Legal Ops: Ride The Wave Or Get Washed Away

Why In-house Legal Teams Must TransformGlobally, many in-house legal departments struggle to meet…

4 mins • 08 Feb 24

Legal Operations

Legal Ops Tools: Template Standardisation & Efficiency

Legal Operations Tools: Standardisation & Legal TemplatesHere is our recommended list of…

3 mins • 07 Dec 23

Legal Operations

GLS Legal Operations Community: 2023 - Year in Review

GLS Legal Operations: A Remarkable 2023 Year in ReviewAs we reflect on the extraordinary strides…

• 04 Dec 23

Legal Operations

UAE National Day 2023 Discount

To help celebrate UAE National Day 2023 – you can use the below promo code on the GLS Legal Ops…

1 min • 30 Nov 23

Legal Operations

In-House Careers: Review Your Performance

In-House Legal Tip: Getting better means actively looking for ways to improve. Taking time to do…

2 minutes • 27 Nov 23

Legal Operations

In-House Legal Tip: Try calling your client

Too many in-house lawyers especially those below the age of 50, prefer to email or text their…

2 min • 20 Nov 23

Legal Operations

Harvard: Mastering the in-house legal services continuum.

In 2010 I was sent by my then-current law firm to a week-long Harvard Business School Executive…

2 min • 15 Nov 23

Legal Operations

Artificial Intelligence Tools for In-House Lawyers

Introduction:Many in-house legal teams are curious about incorporating AI tools into their…

4 min • 14 Nov 23

Legal Operations

GLS Legal Opinion: How many hours should the in-house community be working?

So, how many hours should an in-house counsel be working?Do you want the pre-amble leading up to…

3 min • 09 Nov 23

Legal Operations

In-House Legal Tip: Knowledge Hack Your Way To In-House Excellence

In the course of our in-house roles – we are exposed to a huge variety of “new learning”…

1 min • 01 Nov 23

Legal Operations

In-House Legal Tip: Legal service request forms are essential

Your diet must include salt, and every legal team must use legal service request forms…

1 min • 22 Oct 23

Legal Operations

Legal Dept. Key Performance Indicators - Why & What?

In this Blog, we'll provide a basic introduction to legal dept KPIs, share some thoughts on…

4 min • 18 Oct 23

Legal Operations

In-House Legal Tip: Embrace Legal KPIs

The idea of subjecting yourself to ongoing performance assessments might seem a little daunting.…

1 min • 17 Oct 23

Legal Operations

Artificial Intelligence | 10 Concerns & 10 Responses

INTRODUCTIONChristopher Niesche's September 2021 survey of in-house lawyers…

15min • 07 Oct 23

Legal Operations

GLS Masterclass: What is the Market Looking For?

About This SeminarThis seminar will explore the following themes:Recent in-house recruitment…

1 min • 07 Sep 23

Legal Operations

In-House Legal Tip: Lead or Languish

The keys to effective legal team leadership are undergoing rapid change in an industry that is…

2 min • 28 Aug 23

Legal Operations

Legal Ops Essentials: 10 powerful tools to efficiently upskill junior legal team members

Let’s get straight into it. Here are 10 powerful tools available to in-house legal teams…

2 min • 21 Aug 23

Legal Operations

In-House Legal Tip: Upskill Junior Team Members

A common feature of high-performing in-house legal teams is the presence of exceptionally…

1 min • 21 Aug 23

Legal Operations

GLS Masterclass: a Framework for Legal Ops Decision Making

About This SeminarIn-House Challenges and the RPLV ResponseAn introduction to the challenges…

1 min • 14 Aug 23

Legal Operations

GLS Masterclass: Best Practice Legal Template Management

Your legal templates are a valuable, strategic corporate asset – well they should be! However,…

1 min • 20 Jul 23

Legal Operations

Legal Ops Essentials: Matter Lifecycle Management 101 Guide

The process by which a support request (or matter) is initiated, managed and resolved is…

2 min • 30 Jun 23

Legal Operations

11 Structural Reasons why MLMS projects fail

Matter Lifecycle Management Systems (“MLMS”) is a key area where the in-house community is…

• 30 Jun 23

Legal Operations

In-House Legal Tip: Reduce Legal Dept. Costs with Value Creation

If your Board capped your legal team’s budget for next year at US$100,000 dollars and said they…

1 min • 27 Jun 23

Legal Operations

Legal Ops Tips: Essential Intellectual Property Function Checklists

Intellectual Property ChecklistsIntellectual property assets and associated rights (together…

4 minutes • 21 Jun 23

Legal Operations

GLS Masterclass: Architecting an effective Managed Legal Services Program

About This SeminarThis seminar will explore the following themes:Optimising your contracting…

1 min • 15 Jun 23

Legal Operations

Legal Ops Essentials: What KPIs should your legal team implement?

Key Performance Indicators (KPIs) are metrics that help legal teams measure their performance.…

5 min • 03 Apr 23

Legal Operations

In-House Legal Tip: Understand Legal Technology

If you do not recognize something – chances are you cannot use it or see how it can be used.…

1 min • 27 Mar 23

Legal Operations

Legal Ops: A Simple Decision-Making Framework to Drive Legal Team Transformation

Legal Ops: Decision-making that drives legal efficiencyIn our recent Blog "What is legal…

9 mins • 23 Jun 22

Legal Operations

Can legal operations benefit all legal teams?

Can legal operations benefit all legal teams?Legal ops is for all legal teamsLegal operations…

4 mins • 22 Jun 22

Legal Operations

Legal Ops Tips: Essential GDPR Checklists

Legal Ops Tips: GDPR related checklistsGDPR related compliance can be extremely challenging.…

2 minutes • 20 Jun 22

Legal Operations

Top 10 In-House Legal Team Resolutions for a New Year

If you haven't set the goals for your legal team just yet, below are the Top 10 “New…

6 mins • 08 Apr 22

Legal Operations

Legal Ops Essentials: 20 Tips to help you successfully implement your legal team transformation plan

20 Tips for the Successful Implementations of Legal Dept. Transformation PlansIn this Blog, we…

5 mins • 03 Apr 22

Legal Operations

Legal Operations Essentials: The Legal Services Request Form

The gatekeeper to an effectively run legal departmentTransforming an in-house legal function…

15 mins • 05 Feb 22

Legal Operations

How to avoid legal transformation project failure (Part K - GLS’s Ultimate Guide to Legal Operations)

Protect your legal team transformation project from failureIn this Blog, we share some of the…

5 mins • 03 Feb 22

Legal Operations

Legal Ops: Deploying An Agile Resourcing Strategy For Legal Professionals

IntroductionThe resourcing of legal departments traditionally centered around full-time staff and…

15 mins • 05 Dec 21

Legal Operations

Legal Ops Essentials: Building Your Case For Legal Team Transformation

Building Your Case For Legal Team TransformationToo much work and not enough resourcesEvery GC we…

2 mins • 01 Dec 21

Legal Operations

Visualizing an Optimal In-House Legal Function (Part F - GLS’s Ultimate Guide to Legal Operations)

Legal Ops Essentials: Navigating an optimally performing legal teamAccess a vision of what you…

5 mins • 23 Nov 21

Legal Operations

The In-House Leader’s Leadership Dilemma (Part E - GLS’s Ultimate Guide to Legal Operations)

Legal Ops Lesson: Managing Legal Team Transformation RiskThe In-House Leader's Dilemma -…

5 mins • 22 Nov 21

Legal Operations

What is meant by Legal Operations (Part B - GLS’s Ultimate Guide to Legal Operations)

This is a sample chapter from the recently published ‘GLS Ultimate Guide to Legal Operations’…

15 mins • 21 Nov 21

Legal Operations

Legal Team Skills: Rid Your Documents Of Typos

Rid Your Documents Of Typos With GLS Proofreading Tips9 mins • 27 Dec 22 Typos cause…

5 mins • 06 Dec 20

Legal Operations

GLS Legal Ops Masterclass 6 - Legal Tech: Embracing it Safely

GLS Legal Ops Masterclass 6 - Legal Tech: Embracing it SafelySpeakers This seminar will draw upon…

45 mins • 30 Jul 20

Legal Operations

GLS Legal Ops Masterclass 5: The Future Ready Lawyer

GLS Legal Ops Masterclass 5: The Future Ready LawyerSpeakers This seminar will draw upon the…

1 hr • 25 Jun 20

Legal Operations

GLS Legal Ops Masterclass 4: Legal Team Performance -  Data Analytics & Tracking Tangible Outcomes

GLS Legal Ops Masterclass 4: Legal Team Performance - Data Analytics & Tracking Tangible…

75 mins • 28 May 20

Legal Operations

GLS Legal Ops Masterclass 3 - Leveraging Legal Department Resources (A Case Study)

GLS Legal Ops Masterclass 3 - Leveraging Legal Department Resources (A Case Study)Speakers This…

80 mins • 23 Apr 20

Legal Operations

GLS Legal Ops Masterclass 2:  Foundational Legal Department Policies & Prioritization Theory

GLS Legal Ops Masterclass 2: Foundational Policy Legal Department Policies & Prioritization…

80 mins • 30 Mar 20

Legal Operations

Performance Managing Your External Legal Counsel

In-house legal teams (IHL) have for years universally agreed that law firms must drastically…

15 minutes • 15 Jan 20

Legal Operations

GLS Masterclass: Leveraging Legal Department Resources (A Case Study)

About This SeminarThis seminar will explore the following themes:Optimising your contracting…

1 min • 14 Nov 19

Legal Operations

GLS Masterclass: Foundational Legal Department Policies & Prioritization Theory

About This SeminarThis seminar will explore the following themes:Prioritisation Decision Making:…

1 min • 14 Oct 19

Legal Operations

GLS Masterclass: Data Analytics & Tracking Tangible Outcomes

About This SeminarWe will be focusing on understanding the performance metrics available to…

1 min • 14 Sep 19

Legal Operations

GLS Legal Docs

Think about the quality of cars, air travel, TVs, mobile phones, clothing, medicine - they’ve…

1 min • 12 Sep 19

Legal Operations

What A.I. means for the Legal Industry

Well, it is at least true to say that “Legal Tech” is a theme that has been dominating the…

15 mins • 01 Aug 19

Legal Operations

GLS Legal Ops Masterclass 1: In-House Legal Team Challenges and a Framework for Legal Ops decision making

GLS Legal Ops Masterclass 1: In-House Legal Team Challenges and a Framework for Legal Ops…

1 hr • 17 Jul 19

Legal Operations

So you think in-house lawyers are not important?

In-house lawyers (“IHLs”) must verifiably deliver far more with far less, and in an overall…

8 minutes • 13 Jun 19

Legal Operations

Why do I need a Services Agreement?

What is a Services Agreement?The Services Agreement is the “work horse” legal agreement of…

7 minutes • 17 May 19

Legal Operations

GLS Quick Quotes

Few would argue that costs are a huge barrier to accessing external legal support. However, those…

7 minutes • 16 May 19

Legal Operations

RPLV: Transformative Decision Making

The vocational journey of the in-house lawyer has long since ceased to be an attractive safe…

15 mins • 13 May 19

Legal Operations

GLS Launches GLS Legal Templates

Contracts are the essential record of what parties agree and yet most end up signed, filed and…

12 minutes • 04 Jan 19

Legal Operations

GLS Goes Back to School

GLS’s mission, since its inception, has been to disrupt the second half of that statement and…

4 minutes • 13 Dec 18

Legal Operations

Un-breaking the law

The hourly rate is no longer an effective meeting point for those that need legal support and…

2 minutes • 06 Apr 17

Legal Operations

Traditional Law Is Broken (Part 2)

Introduction The True Cost Of The Hourly RateGLS believes that more than 95% of businesses…

8 minutes • 20 Feb 17

Legal Operations

What makes GLS Law so accessible

GLS Law will only offer support where we know that we can do so in a way that represents a…

4 minutes • 29 Apr 15

Legal Operations

Traditional Law: Why has law run off the track?

For those who are wondering what has happened to the traditional legal industry, please take a…

1 minute • 31 Dec 14

Technology Demonstration

Track or Fall Behind: Why In-House Teams Must Leverage Legal KPIs

The Underappreciation of In-House Legal Teams Most in-house legal teams face a common challenge -…

3 min • 26 Mar 25

Technology Demonstration

How to Avoid a High-Tech Train Wreck

Introduction The recent proliferation of legal technology ("Legal Tech") related…

8 mins • 14 Nov 24

Technology Demonstration

AI vs Legal Code of Conduct

IntroductionA recent study conducted by ContractPodAi found that as of January 2024, more than…

4 min • 03 Jul 24

Technology Demonstration

Legal Ops Tools: The Simple Checklist

IntroductionA checklist is a potent knowledge technology that is drastically under-utilized by…

5 mins • 02 Mar 24

Technology Demonstration

CLMS Nightmares: Why CLMS Fails & What You Can Do About It

Introduction“CLMS” stands for Contract Lifecycle Management System. It supports the…

5min • 20 Feb 24

Technology Demonstration

Legal Ops Tools: Template Standardisation & Efficiency

Legal Operations Tools: Standardisation & Legal TemplatesHere is our recommended list of…

3 mins • 07 Dec 23

Technology Demonstration

Artificial Intelligence Tools for In-House Lawyers

Introduction:Many in-house legal teams are curious about incorporating AI tools into their…

4 min • 14 Nov 23

Technology Demonstration

Artificial Intelligence | 10 Concerns & 10 Responses

INTRODUCTIONChristopher Niesche's September 2021 survey of in-house lawyers…

15min • 07 Oct 23

Technology Demonstration

In-House Legal Tip: Low Tech First - Always!

The legal industry is undergoing a major transformation with the rise of Legal Tech. This…

1 min • 25 Sep 23

Technology Demonstration

CYBERCRIME SAFETY ADVICE

IMPORTANT PUBLIC SAFETY NOTICE:GLS has recently become aware of the existence of a potentially…

• 05 Jul 23

Technology Demonstration

11 Structural Reasons why MLMS projects fail

Matter Lifecycle Management Systems (“MLMS”) is a key area where the in-house community is…

• 30 Jun 23

Technology Demonstration

GLS News - GLS successfully exits LegalSifter

GLS Investments, a GLS Group Company, has successfully sold its stake in LegalSifter, the…

1 min • 09 May 23

Technology Demonstration

In-House Legal Tip: Understand Legal Technology

If you do not recognize something – chances are you cannot use it or see how it can be used.…

1 min • 27 Mar 23

Technology Demonstration

GLS Masterclass: Legal Tech

About This SeminarThis seminar will explore the following themes:Legal Tech: Adopting a more…

1 min • 15 Feb 23

Technology Demonstration

Visualizing an Optimal In-House Legal Function (Part F - GLS’s Ultimate Guide to Legal Operations)

Legal Ops Essentials: Navigating an optimally performing legal teamAccess a vision of what you…

5 mins • 23 Nov 21

Technology Demonstration

GLS Legal Ops Masterclass 6 - Legal Tech: Embracing it Safely

GLS Legal Ops Masterclass 6 - Legal Tech: Embracing it SafelySpeakers This seminar will draw upon…

45 mins • 30 Jul 20

Technology Demonstration

GLS Masterclass: Data Analytics & Tracking Tangible Outcomes

About This SeminarWe will be focusing on understanding the performance metrics available to…

1 min • 14 Sep 19

Technology Demonstration

What A.I. means for the Legal Industry

Well, it is at least true to say that “Legal Tech” is a theme that has been dominating the…

15 mins • 01 Aug 19

Technology Demonstration

GLS Launches GLS Legal Templates

Contracts are the essential record of what parties agree and yet most end up signed, filed and…

12 minutes • 04 Jan 19

Technology Demonstration

GLS Invests in Automio

GLS Group, the world’s leading legal industry disruptor, focuses on disrupting the traditional…

5 minutes • 29 Dec 18

Legal Ops Tips

In-House Tip: Define Your Career Vision

IntroductionDo you have a clear vision of where you want your in-house career to go?Here’s why…

• 14 Oct 25

Legal Ops Tips

In-House Tip: Enhance Cross-Functional Collaboration

IntroductionAre legal, procurement, finance, and business units aligned during your contracting…

• 30 Sep 25

Legal Ops Tips

In-House Tip: Ensure Regular Contract Audits

IntroductionAre you regularly reviewing executed contracts for compliance, performance, and…

• 23 Sep 25

Legal Ops Tips

In-House Tip: Train Business Teams

IntroductionDo your business stakeholders understand the basics of your contracting…

• 16 Sep 25

Legal Ops Tips

In-House Tip: Set Contracting KPIs

Are You Tracking How Well Your Contracting Process Is Performing?Here’s why setting KPIs is…

• 09 Sep 25

Legal Ops Tips

In-House Tip: Establish Clear Approval Workflows

IntroductionDoes everyone know who needs to approve what, and when, in your contracting process?…

• 02 Sep 25

Legal Ops Tips

In-House Tip: Automate Routine Contracts

Are simple contracts eating up too much of your legal team’s time?Here’s why automating…

• 26 Aug 25

Legal Ops Tips

In-House Tip: Implement a Contract Management System

Are your contracts organized, accessible, and easy to manage?Here’s why a contract management…

• 19 Aug 25

Legal Ops Tips

In-House Tip: Standardise Templates

Are your contracts consistent, clear, and easy to use across the business? If you are familiar…

• 12 Aug 25

Legal Ops Tips

In-House Tip: Enhance Negotiation Skills

Negotiation is a critical skill for in-house lawyers. Are you consistently securing favorable…

• 05 Aug 25

Legal Ops Tips

In-House Tip: Navigating Internal Power Dynamics as an In-House Lawyer

Are internal power dynamics limiting the effectiveness of your in-house team?Organisational power…

• 21 Jul 25

Legal Ops Tips

In-House Tip: Expand Your Network

Are you building relationships within and outside your organization?You can be the smartest…

• 14 Jul 25

Legal Ops Tips

In-House Tip: Seek Regular Feedback

Are you actively asking for feedback to improve? Here’s why seeking regular feedback matters:…

4 mins • 07 Jul 25

Legal Ops Tips

In-House Tip: Take on Stretch Assignments

Are you doing the kind of work that you want to be doing? Are you volunteering for projects that…

• 27 Jun 25

Legal Ops Tips

In-House Tip: Enhance Your Business Acumen

Do you truly understand your company’s business, goals, and challenges?Here’s why enhancing…

• 23 Jun 25

Legal Ops Tips

In-House Tip: Find a Mentor or Sponsor

Do you have someone guiding and advocating for your in-house career growth?Show me one truly…

• 19 Jun 25

Legal Ops Tips

In-House Tip: Build a Development Plan

Do you have a structured plan for your career development?Here’s why building a development…

• 11 Jun 25

Legal Ops Tips

In-House Tip: Review and Optimize Processes

When Was The Last Time You Reviewed And Streamlined Your Contracting Workflow? Here’s why…

3 min • 22 May 25

Legal Ops Tips

In-House Tip: Develop Playbooks

Do your team members have clear guidance on key terms and fallback positions?Here’s why…

• 08 May 25

Legal Ops Tips

In-House Tip: Embrace Legal Tech Innovations

Why Legal Tech Is So Essential Legal technology can transform how you work, saving time and…

2 minutes • 25 Mar 25

Legal Ops Tips

In-House Tip: Prioritise Clear Communication

Make Clear Communication A Priority For Your In-House Team Clear, concise communication can make…

3 min • 10 Mar 25

Legal Ops Tips

In-House Tip: Build Strong Cross-Department Relationships

The Importance Of Building Strong Cross-Department Relationships Success in-house isn’t just…

1 min • 02 Mar 25

Legal Ops Tips

In-House Tip: Invest in Continuous Learning

Why You Should Invest In Continuous LearningIn the ever-evolving in-house legal landscape,…

5 min • 17 Feb 25

Legal Ops Tips

In-House Legal Tip: Get Your Legal Department Operating Authority

IntroductionThe Legal Department Operating Authority ("LDOA") is an essential legal…

1 min • 05 Jun 24

Legal Ops Tips

In-House Careers: Find Your Mentor

To excel in-house you need a mentor. Do you have one?Unlocking your full potential as an in-house…

2 minutes • 11 Dec 23

Legal Ops Tips

In-House Careers: Are you replaceable as an in-house lawyer?

In-house lawyers are operating in a period of intensive change – technology, working practices,…

2 minutes • 07 Dec 23

Legal Ops Tips

In-House Legal Tip: Take Time Off

Burnout doesn't make you a better lawyer. It just makes you broken.As we approach what is…

2 minutes • 04 Dec 23

Legal Ops Tips

In-House Careers: Review Your Performance

In-House Legal Tip: Getting better means actively looking for ways to improve. Taking time to do…

2 minutes • 27 Nov 23

Legal Ops Tips

In-House Legal Tip: Problem Solve Always

A valuable North Star against which you can reliably navigate your in-house career is being a…

2 minutes • 23 Nov 23

Legal Ops Tips

In-House Legal Tip: Try calling your client

Too many in-house lawyers especially those below the age of 50, prefer to email or text their…

2 min • 20 Nov 23

Legal Ops Tips

Harvard: Mastering the in-house legal services continuum.

In 2010 I was sent by my then-current law firm to a week-long Harvard Business School Executive…

2 min • 15 Nov 23

Legal Ops Tips

In-House Legal Tip: Legal service request forms are essential

Your diet must include salt, and every legal team must use legal service request forms…

1 min • 22 Oct 23

Legal Ops Tips

In-House Legal Tip: Embrace Legal KPIs

The idea of subjecting yourself to ongoing performance assessments might seem a little daunting.…

1 min • 17 Oct 23

Legal Ops Tips

In-House Legal Tip: More Means Less

Achieving more with less presents a significant challenge to the in-house community. So, how can…

1 min • 09 Oct 23

Legal Ops Tips

In-House Legal Tip: 12 Legal Dept. Knowledge Hacks

Explore these 12 crucial knowledge hacks to supercharge your legal department's efficiency…

2 min • 02 Oct 23

Legal Ops Tips

In-House Legal Tip: Low Tech First - Always!

The legal industry is undergoing a major transformation with the rise of Legal Tech. This…

1 min • 25 Sep 23

Legal Ops Tips

In-House Legal Tip: Lead or Languish

The keys to effective legal team leadership are undergoing rapid change in an industry that is…

2 min • 28 Aug 23

Legal Ops Tips

In-House Legal Tip: Upskill Junior Team Members

A common feature of high-performing in-house legal teams is the presence of exceptionally…

1 min • 21 Aug 23

Legal Ops Tips

In-House Legal Tip: Balanced Legal Risk

Best practice contracting recognises that a “balanced” approach to risk allocation drives…

1 min • 14 Aug 23

Legal Ops Tips

In-House Legal Tip: Reduce White Noise

Having audited the working days of hundreds of in-house legal teams, GLS is of the view that most…

• 27 Jul 23

Legal Ops Tips

In-House Legal Tip: Get Outcomes, not Headcount

Given the dynamic needs of the modern in-house legal team, (e.g. those dealing with new laws,…

1 min • 12 Jul 23

Legal Ops Tips

In-House Legal Tip: Only Implement a CLMS when Ready!

Document and optimize your contract lifecycle management procedures first and then find a CLMS…

1 min • 03 Jul 23

Legal Ops Tips

In-House Legal Tip: Reduce Legal Dept. Costs with Value Creation

If your Board capped your legal team’s budget for next year at US$100,000 dollars and said they…

1 min • 27 Jun 23

Legal Ops Tips

In-House Legal Tip: Implement Internal Client SLAs

The shield:Unrealistic client expectationsLate instructionsUrgent versus non-urgent requestsPoor…

1 mins • 26 Jun 23

Legal Ops Tips

In-House Legal Tip: Activate Checklists

The best performing teams use checklists extensively, the worst performing teams are too busy to…

1 min • 20 Jun 23

Legal Ops Tips

In-House Legal Tip: Train Constantly

In-house counsel must rapidly develop a broader range of skills to thrive going forward.The…

1 min • 12 Jun 23

Legal Ops Tips

In-House Legal Tip: Harness the Power of Standardization

In-house legal teams are so busy that they should never pass up opportunities to standardize…

2 min • 07 Jun 23

Legal Ops Tips

In-House Legal Tip: Harness the Power of Legal Process Standardization

Harness the Power of Legal process StandardisationAre you harnessing the power of standardization…

3 mins • 05 Jun 23

Legal Ops Tips

In-House Legal Tip: Write down your Policies

Most people dislike the impact of excessive policies on their lives. However, in the in-house…

1 min • 19 Apr 23

Legal Ops Tips

In-House Legal Tip: Evidence Your Contributions

It is simple, if you cannot produce hard data that speaks to the contributions of your in-house…

1min • 11 Apr 23

Legal Ops Tips

In-House Legal Tip: 3 Things You Can Do Better

Legal Ops Tip: Transform your team by doing 3 things at a time.Legal team transformation need not…

2 min • 04 Apr 23

Legal Ops Tips

In-House Legal Tip: Understand Legal Technology

If you do not recognize something – chances are you cannot use it or see how it can be used.…

1 min • 27 Mar 23

Legal Ops Tips

In-House Legal Tip: Understand what your Business Values

Many in-house legal team leaders report that their contributions are not always valued by the…

1 min • 06 Mar 23

Legal Ops Tips

In-House Legal Tip: Performance Manage your External Counsel

There are not too many in-house legal teams that talk positively about the value that their…

1 min • 20 Oct 22

Legal Ops Tips

In-House Legal Tip: Never Fail

Most corporate ecosystems are littered with the carcasses of failed transformation initiatives.…

3 min • 13 Aug 22

Legal Ops Tips

Top 10 In-House Legal Team Resolutions for a New Year

If you haven't set the goals for your legal team just yet, below are the Top 10 “New…

6 mins • 08 Apr 22

Legal Ops Tips

GLS Masterclass: The Future Ready Lawyer

About This SeminarThis seminar will explore the following themes:New law skills The essential…

1 min • 15 Jan 21

Legal Ops Tips

GLS Masterclass: Leveraging Legal Department Resources (A Case Study)

About This SeminarThis seminar will explore the following themes:Optimising your contracting…

1 min • 14 Nov 19