GLS Knowledge Centre

In-House Tip: Develop Playbooks

Do your team members have clear guidance on key terms and fallback positions?Here’s why…

• 08 May 25

25 Signs Your Legal Team Needs to Transform

Identifying Legal Team InefficienciesIn this installment of GLS's Legal Ops Essentials - we…

3 mins • 22 Apr 25

20 Tips For Blueprinting Your Legal Team’s Transformation

How To Engage In Successful Transformation Planning In this Blog, we want to pull together some…

5 mins • 09 Apr 25

Track or Fall Behind: Why In-House Teams Must Leverage Legal KPIs

The Underappreciation of In-House Legal Teams Most in-house legal teams face a common challenge -…

3 min • 26 Mar 25

In-House Tip: Embrace Legal Tech Innovations

Why Legal Tech Is So Essential Legal technology can transform how you work, saving time and…

2 minutes • 25 Mar 25

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The True Cost of Unrealistic Legal Deadlines

Arbitrary Legal Deadlines Legal deadlines dictate the pace of work for in-house legal teams, but…

4 min • 17 Mar 25

Top 10 Legal Docs - The Work Horses

Introduction Ten foundational legal documents underpin the majority of the vital processes…

8 minutes • 12 Mar 25

In-House Tip: Prioritise Clear Communication

Make Clear Communication A Priority For Your In-House Team Clear, concise communication can make…

3 min • 10 Mar 25

In-House Tip: Build Strong Cross-Department Relationships

The Importance Of Building Strong Cross-Department Relationships Success in-house isn’t just…

1 min • 02 Mar 25

In-House Tip: Invest in Continuous Learning

Why You Should Invest In Continuous LearningIn the ever-evolving in-house legal landscape,…

5 min • 17 Feb 25

The Essential Contract Function Checklists

Legal Ops Tips: Contract Function ChecklistsContract support is one of the most visible (and…

2 minutes • 10 Feb 25

Legal Ops Essentials: Commit to Constant Contracting Improvement

Constant ImprovementPareto’s Principle of 80:20 applies to contracting as it does too just…

1 min • 03 Feb 25

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How to Avoid a High-Tech Train Wreck

Introduction The recent proliferation of legal technology ("Legal Tech") related…

8 mins • 14 Nov 24

In-House Legal Tip: Plan Your In-House Legal Career

IntroductionAsk yourself this – how much time did you spend planning your last holiday? Was it…

3 min • 31 Oct 24

GLS Study Hall: Knowledge Acquisition Strategies

Introduction This sharing covers how an effective legal team can go about growing and managing…

6 min • 30 Oct 24

Contracting Policies: Eliminate Weakness In Your Contracting Function

IntroductionThe Contracting Policy is perhaps the simplest and most potent efficiency initiative…

6 minutes • 07 Oct 24

16 Unacceptable In-House Legal Resource Management Wastage Scenarios

IntroductionEffective legal resource management is a critical aspect of running a successful…

5 min • 03 Oct 24

GLS Study Hall: Golden Rules For Proactive Advisory

Introduction Proactive advisory can simply be summarised as anticipating client needs and…

8 min • 30 Sep 24

Managed Legal Services: 10 Tips For Success

IntroductionManaged legal services offer in-house legal teams a way to address low-risk and/or…

3 min • 09 Sep 24

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In-House Skills

GLS Study Hall: Golden Rules For Internal Client Communications

IntroductionA 2022 report by the Thomson Reuters Legal Executive Institute revealed that 63% of…

5 min • 01 Sep 24

Top 10 Rules For Developing A World Class Legal Template Library

IntroductionOne of the greatest sources of inefficiencies (and frustration) inside an In House…

5 min • 14 Aug 24

The True Cost Of A Sluggish Contracting Function

IntroductionThe contracting function is one of the most visible manifestations of the in-house…

3 min • 07 Aug 24

Do Law Firm Panels Make Sense?

IntroductionThe 2023 Legal Department Operations Index reported that 78% of in-house legal…

5 min • 07 Jul 24

AI vs Legal Code of Conduct

IntroductionA recent study conducted by ContractPodAi found that as of January 2024, more than…

4 min • 03 Jul 24

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Legal Ops Essentials: 10 Indicators of a Great In-House Legal Training Program

The Importance of Great In-House Legal TrainingIn-house legal training is crucial for maintaining…

2 min • 12 Jun 24

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In-House Legal Tip: Get Your Legal Department Operating Authority

IntroductionThe Legal Department Operating Authority ("LDOA") is an essential legal…

1 min • 05 Jun 24

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10 Ways GLS Overflow™ Can Help Your In-House Team With Today’s Problems

IntroductionThe in-house legal team that is too busy to spend time on strategies to become less…

2 min • 20 May 24

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Legal Ops Tools: The Legal Department Service Charter

What is a Legal Department Service Charter?Does your legal team butt heads with other internal…

3 mins • 15 May 24

Essential Legal Training for Your Internal Clients

Why is Legal Training Essential for Your Internal Clients?It is an incontrovertible truth that…

4 min • 13 May 24

Managed Legal Services versus Legal Secondments

Managed Legal Services and the Changing LandscapeHistorically, in-house legal departments have…

3 min • 02 May 24

Legal Ops Tools: 20 Reasons Why a Contract Playbook Is Essential

What is a Contract Playbook? The Contract Playbook, also referred to as a Contracting Playbook or…

4 min • 25 Apr 24

The Benefits of Effective Legal Operations

The Benefits Of Effective Legal OperationsIf you have had prior dealings with GLS, you will have…

12 mins • 18 Mar 24

Legal Ops Tools: The Simple Checklist

IntroductionA checklist is a potent knowledge technology that is drastically under-utilized by…

5 mins • 02 Mar 24

CLMS Nightmares: Why CLMS Fails & What You Can Do About It

Introduction“CLMS” stands for Contract Lifecycle Management System. It supports the…

5min • 20 Feb 24

Traditional Law Is Broken (Part 1)

The Traditional Law Firm Model Is BrokenThe traditional law firm model (“TradLaw”) as we know…

5 minutes • 14 Feb 24

Legal Ops: Ride The Wave Or Get Washed Away

Why In-house Legal Teams Must TransformGlobally, many in-house legal departments struggle to meet…

4 mins • 08 Feb 24

In-House Careers: Find Your Mentor

To excel in-house you need a mentor. Do you have one?Unlocking your full potential as an in-house…

2 minutes • 11 Dec 23

Legal Ops Tools: Template Standardisation & Efficiency

Legal Operations Tools: Standardisation & Legal TemplatesHere is our recommended list of…

3 mins • 07 Dec 23

In-House Careers: Are you replaceable as an in-house lawyer?

In-house lawyers are operating in a period of intensive change – technology, working practices,…

2 minutes • 07 Dec 23

In-House Legal Tip: Take Time Off

Burnout doesn't make you a better lawyer. It just makes you broken.As we approach what is…

2 minutes • 04 Dec 23

GLS Legal Operations Community: 2023 - Year in Review

GLS Legal Operations: A Remarkable 2023 Year in ReviewAs we reflect on the extraordinary strides…

• 04 Dec 23

UAE National Day 2023 Discount

To help celebrate UAE National Day 2023 – you can use the below promo code on the GLS Legal Ops…

1 min • 30 Nov 23

GLS VIP Client Training 2024 Agenda Announced

GLS VIP Client, In-House Training Program.We are delighted to publish the curriculum for the GLS…

2 min • 29 Nov 23

In-House Careers: Review Your Performance

In-House Legal Tip: Getting better means actively looking for ways to improve. Taking time to do…

2 minutes • 27 Nov 23

In-House Legal Tip: Problem Solve Always

A valuable North Star against which you can reliably navigate your in-house career is being a…

2 minutes • 23 Nov 23

In-House Careers

In-House Careers: Know Your Worth

Part of driving in-house value recognition is being cognizant of your own value and making sure…

2 min • 23 Nov 23

In-House Legal Tip: Try calling your client

Too many in-house lawyers especially those below the age of 50, prefer to email or text their…

2 min • 20 Nov 23

Harvard: Mastering the in-house legal services continuum.

In 2010 I was sent by my then-current law firm to a week-long Harvard Business School Executive…

2 min • 15 Nov 23

Artificial Intelligence Tools for In-House Lawyers

Introduction:Many in-house legal teams are curious about incorporating AI tools into their…

4 min • 14 Nov 23

In-House Careers

In-House Legal Tip: Be an expert in your Company … and the law.

Here is a simple proposition that I think we can all understand:If you are preparing for a trip…

3 min • 13 Nov 23

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GLS Legal Opinion: How many hours should the in-house community be working?

So, how many hours should an in-house counsel be working?Do you want the pre-amble leading up to…

3 min • 09 Nov 23

In-House Legal Tip: Knowledge Hack Your Way To In-House Excellence

In the course of our in-house roles – we are exposed to a huge variety of “new learning”…

1 min • 01 Nov 23

In-House Legal Tip: Legal service request forms are essential

Your diet must include salt, and every legal team must use legal service request forms…

1 min • 22 Oct 23

Legal Dept. Key Performance Indicators - Why & What?

In this Blog, we'll provide a basic introduction to legal dept KPIs, share some thoughts on…

4 min • 18 Oct 23

In-House Legal Tip: Embrace Legal KPIs

The idea of subjecting yourself to ongoing performance assessments might seem a little daunting.…

1 min • 17 Oct 23

In-House Legal Tip: More Means Less

Achieving more with less presents a significant challenge to the in-house community. So, how can…

1 min • 09 Oct 23

Artificial Intelligence | 10 Concerns & 10 Responses

INTRODUCTIONChristopher Niesche's September 2021 survey of in-house lawyers…

15min • 07 Oct 23

In-House Legal Tip: 12 Legal Dept. Knowledge Hacks

Explore these 12 crucial knowledge hacks to supercharge your legal department's efficiency…

2 min • 02 Oct 23

In-House Legal Tip: Low Tech First - Always!

The legal industry is undergoing a major transformation with the rise of Legal Tech. This…

1 min • 25 Sep 23

GLS News - GLS launches Indemnity Checklist

In a bold move to bolster their in-house legal resources, GLS has launched an "Indemnity…

• 18 Sep 23

GLS Masterclass: Driving Internal Client Alignment

About This SeminarThis seminar will explore the following themes:Optimising your contracting…

1 min • 15 Sep 23

GLS News - GLS launches Warranty Checklist

In a major stride to elevate their in-house legal resources, GLS Group has launched the…

1 min • 11 Sep 23

GLS Masterclass: What is the Market Looking For?

About This SeminarThis seminar will explore the following themes:Recent in-house recruitment…

1 min • 07 Sep 23

GLS Masterclass: The Contracting Playbook

A contracting playbook supports a standardized and efficient process for creating and…

1 min • 31 Aug 23

Legal Ops Essentials: What does good legal team leadership look like

Leadership has always been a complicated field and as such it really needs to be hit hard with…

2 min • 30 Aug 23

In-House Legal Tip: Lead or Languish

The keys to effective legal team leadership are undergoing rapid change in an industry that is…

2 min • 28 Aug 23

Legal Ops Essentials: 10 powerful tools to efficiently upskill junior legal team members

Let’s get straight into it. Here are 10 powerful tools available to in-house legal teams…

2 min • 21 Aug 23

In-House Legal Tip: Upskill Junior Team Members

A common feature of high-performing in-house legal teams is the presence of exceptionally…

1 min • 21 Aug 23

In-House Legal Tip: Balanced Legal Risk

Best practice contracting recognises that a “balanced” approach to risk allocation drives…

1 min • 14 Aug 23

GLS Masterclass: a Framework for Legal Ops Decision Making

About This SeminarIn-House Challenges and the RPLV ResponseAn introduction to the challenges…

1 min • 14 Aug 23

GLS News - Singapore’s National Day offer

GLS Group has called Singapore its global headquarters since 2013 and credits the support of…

• 07 Aug 23

In-House Legal Tip: The Clause Bank - unleash its power

High-performance in-house legal departments utilize “Clause Banks” to drive contracting…

1 min • 27 Jul 23

In-House Legal Tip: Reduce White Noise

Having audited the working days of hundreds of in-house legal teams, GLS is of the view that most…

• 27 Jul 23

GLS News: intelligence feeds are now available through connect zone

GLS announces a bold and new know-how initiative for in-house legal professionals.To address the…

2 min • 20 Jul 23

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GLS Masterclass: Best Practice Legal Template Management

Your legal templates are a valuable, strategic corporate asset – well they should be! However,…

1 min • 20 Jul 23

In-House Careers

GLS News - Q3 and Q4 2023 Webinar Line-Up Announced

GLS has unveiled its highly anticipated 2023 Q3 and Q4 webinar line up.GLS wanted this webinar…

• 17 Jul 23

SRA Publish CYBERCRIME SAFETY Warning

Further to our CYBERCRIME SAFETY ADVICE article the UK's Solicitors Regulation Authority…

1 min • 13 Jul 23

GLS News - Upcoming GLS Masterclass

Upcoming Event!GLS’s next Master lass "Best Practice Legal Template Management" will…

1 min • 13 Jul 23

In-House Legal Tip: Get Outcomes, not Headcount

Given the dynamic needs of the modern in-house legal team, (e.g. those dealing with new laws,…

1 min • 12 Jul 23

CYBERCRIME SAFETY ADVICE

IMPORTANT PUBLIC SAFETY NOTICE:GLS has recently become aware of the existence of a potentially…

• 05 Jul 23

In-House Legal Tip: Only Implement a CLMS when Ready!

Document and optimize your contract lifecycle management procedures first and then find a CLMS…

1 min • 03 Jul 23

Legal Ops Essentials: Matter Lifecycle Management 101 Guide

The process by which a support request (or matter) is initiated, managed and resolved is…

2 min • 30 Jun 23

11 Structural Reasons why MLMS projects fail

Matter Lifecycle Management Systems (“MLMS”) is a key area where the in-house community is…

• 30 Jun 23

Legal Ops Essentials: 21 Tips to Achieve Plain English Contract Drafting

Legal Ops Essentials: 21 Tips to Achieve Plain English Contract DraftingTraditional legal writing…

• 27 Jun 23

GLS Legal Ops: Legal Department Cost Reduction Tips

GLS Legal Ops: Legal department Cost Reduction TipsAll in-house legal teams are being asked to…

2 min • 27 Jun 23

In-House Legal Tip: Reduce Legal Dept. Costs with Value Creation

If your Board capped your legal team’s budget for next year at US$100,000 dollars and said they…

1 min • 27 Jun 23

In-House Legal Tip: Implement Internal Client SLAs

The shield:Unrealistic client expectationsLate instructionsUrgent versus non-urgent requestsPoor…

1 mins • 26 Jun 23

In-house counsel: Build an effective internal client strategy

Many in-house lawyers appreciate not having to go out into the market to find and maintain…

22 min • 24 Jun 23

GLS Launches In-House Legal Team Wellbeing Initiative

GLS Group Announces In-House Lawyer Wellbeing SeriesGLS Group is delighted to announce the launch…

2 min • 22 Jun 23

In-House Legal Tip: 10 tips for a great in-house legal team training program

Legal Ops Tip: Productivity through training In order to pursue constant in-house legal team…

3 • 21 Jun 23

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GLS Group Completes GDPR Aligned Contact Clean Up

News Release: GLS Completes GDRP Aligned Contact Clean Up ExerciseOur short GDPR aligned…

1 mins • 21 Jun 23

Legal Ops Tips: Essential Intellectual Property Function Checklists

Intellectual Property ChecklistsIntellectual property assets and associated rights (together…

4 minutes • 21 Jun 23

In-House Legal Tip: Activate Checklists

The best performing teams use checklists extensively, the worst performing teams are too busy to…

1 min • 20 Jun 23

GLS News - New Contracting Playbook Launched

GLS Group today launched a further expansion to its highly successful contract function…

1 min • 19 Jun 23

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GLS Masterclass: Architecting an effective Managed Legal Services Program

About This SeminarThis seminar will explore the following themes:Optimising your contracting…

1 min • 15 Jun 23

In-House Legal Tip: Train Constantly

In-house counsel must rapidly develop a broader range of skills to thrive going forward.The…

1 min • 12 Jun 23

In-House Legal Tip: Harness the Power of Standardization

In-house legal teams are so busy that they should never pass up opportunities to standardize…

2 min • 07 Jun 23

In-House Legal Tip: Harness the Power of Legal Process Standardization

Harness the Power of Legal process StandardisationAre you harnessing the power of standardization…

3 mins • 05 Jun 23

GLS Legal Transformation Tube Map unveiled

GLS has announced the publication of its innovative GLS Legal Transformation Tube Map tool. The…

• 05 Jun 23

GLS News - client secures prestigious FT Innovative IHL Nomination

GLS is celebrating the shortlisting of one of its esteemed clients, Abdul Lateef Jameel, in…

• 23 May 23

CSI

Focus on kids

Without strong, healthy and educated children our sustained future is questionable. Yes there are…

3 minutes • 13 May 15

CSI

We visit hospital No. 2 in Gorlovka, Ukraine

Today was without doubt one of best days of my professional life for it was surely work in the…

4 minutes • 26 Nov 14

25 Signs Your Legal Team Needs to Transform

Identifying Legal Team InefficienciesIn this installment of GLS's Legal Ops Essentials - we…

3 mins • 22 Apr 25

20 Tips For Blueprinting Your Legal Team’s Transformation

How To Engage In Successful Transformation Planning In this Blog, we want to pull together some…

5 mins • 09 Apr 25

Top 10 Legal Docs - The Work Horses

Introduction Ten foundational legal documents underpin the majority of the vital processes…

8 minutes • 12 Mar 25

In-House Legal Tip: Plan Your In-House Legal Career

IntroductionAsk yourself this – how much time did you spend planning your last holiday? Was it…

3 min • 31 Oct 24

16 Unacceptable In-House Legal Resource Management Wastage Scenarios

IntroductionEffective legal resource management is a critical aspect of running a successful…

5 min • 03 Oct 24

Top 10 Rules For Developing A World Class Legal Template Library

IntroductionOne of the greatest sources of inefficiencies (and frustration) inside an In House…

5 min • 14 Aug 24

Legal Ops Tools: The Legal Department Service Charter

What is a Legal Department Service Charter?Does your legal team butt heads with other internal…

3 mins • 15 May 24

The Benefits of Effective Legal Operations

The Benefits Of Effective Legal OperationsIf you have had prior dealings with GLS, you will have…

12 mins • 18 Mar 24

Legal Ops Tools: The Simple Checklist

IntroductionA checklist is a potent knowledge technology that is drastically under-utilized by…

5 mins • 02 Mar 24

Traditional Law Is Broken (Part 1)

The Traditional Law Firm Model Is BrokenThe traditional law firm model (“TradLaw”) as we know…

5 minutes • 14 Feb 24

Legal Ops: Ride The Wave Or Get Washed Away

Why In-house Legal Teams Must TransformGlobally, many in-house legal departments struggle to meet…

4 mins • 08 Feb 24

Legal Ops Tools: Template Standardisation & Efficiency

Legal Operations Tools: Standardisation & Legal TemplatesHere is our recommended list of…

3 mins • 07 Dec 23

GLS Legal Operations Community: 2023 - Year in Review

GLS Legal Operations: A Remarkable 2023 Year in ReviewAs we reflect on the extraordinary strides…

• 04 Dec 23

UAE National Day 2023 Discount

To help celebrate UAE National Day 2023 – you can use the below promo code on the GLS Legal Ops…

1 min • 30 Nov 23

In-House Careers: Review Your Performance

In-House Legal Tip: Getting better means actively looking for ways to improve. Taking time to do…

2 minutes • 27 Nov 23

In-House Legal Tip: Try calling your client

Too many in-house lawyers especially those below the age of 50, prefer to email or text their…

2 min • 20 Nov 23

Harvard: Mastering the in-house legal services continuum.

In 2010 I was sent by my then-current law firm to a week-long Harvard Business School Executive…

2 min • 15 Nov 23

Artificial Intelligence Tools for In-House Lawyers

Introduction:Many in-house legal teams are curious about incorporating AI tools into their…

4 min • 14 Nov 23

GLS Legal Opinion: How many hours should the in-house community be working?

So, how many hours should an in-house counsel be working?Do you want the pre-amble leading up to…

3 min • 09 Nov 23

In-House Legal Tip: Knowledge Hack Your Way To In-House Excellence

In the course of our in-house roles – we are exposed to a huge variety of “new learning”…

1 min • 01 Nov 23

In-House Legal Tip: Legal service request forms are essential

Your diet must include salt, and every legal team must use legal service request forms…

1 min • 22 Oct 23

Legal Dept. Key Performance Indicators - Why & What?

In this Blog, we'll provide a basic introduction to legal dept KPIs, share some thoughts on…

4 min • 18 Oct 23

In-House Legal Tip: Embrace Legal KPIs

The idea of subjecting yourself to ongoing performance assessments might seem a little daunting.…

1 min • 17 Oct 23

Artificial Intelligence | 10 Concerns & 10 Responses

INTRODUCTIONChristopher Niesche's September 2021 survey of in-house lawyers…

15min • 07 Oct 23

GLS Masterclass: What is the Market Looking For?

About This SeminarThis seminar will explore the following themes:Recent in-house recruitment…

1 min • 07 Sep 23

Legal Ops Essentials: What does good legal team leadership look like

Leadership has always been a complicated field and as such it really needs to be hit hard with…

2 min • 30 Aug 23

In-House Legal Tip: Lead or Languish

The keys to effective legal team leadership are undergoing rapid change in an industry that is…

2 min • 28 Aug 23

Legal Ops Essentials: 10 powerful tools to efficiently upskill junior legal team members

Let’s get straight into it. Here are 10 powerful tools available to in-house legal teams…

2 min • 21 Aug 23

In-House Legal Tip: Upskill Junior Team Members

A common feature of high-performing in-house legal teams is the presence of exceptionally…

1 min • 21 Aug 23

GLS Masterclass: a Framework for Legal Ops Decision Making

About This SeminarIn-House Challenges and the RPLV ResponseAn introduction to the challenges…

1 min • 14 Aug 23

In-House Legal Tip: The Clause Bank - unleash its power

High-performance in-house legal departments utilize “Clause Banks” to drive contracting…

1 min • 27 Jul 23

GLS Masterclass: Best Practice Legal Template Management

Your legal templates are a valuable, strategic corporate asset – well they should be! However,…

1 min • 20 Jul 23

Legal Ops Essentials: Matter Lifecycle Management 101 Guide

The process by which a support request (or matter) is initiated, managed and resolved is…

2 min • 30 Jun 23

11 Structural Reasons why MLMS projects fail

Matter Lifecycle Management Systems (“MLMS”) is a key area where the in-house community is…

• 30 Jun 23

GLS Legal Ops: Legal Department Cost Reduction Tips

GLS Legal Ops: Legal department Cost Reduction TipsAll in-house legal teams are being asked to…

2 min • 27 Jun 23

In-House Legal Tip: Reduce Legal Dept. Costs with Value Creation

If your Board capped your legal team’s budget for next year at US$100,000 dollars and said they…

1 min • 27 Jun 23

In-house counsel: Build an effective internal client strategy

Many in-house lawyers appreciate not having to go out into the market to find and maintain…

22 min • 24 Jun 23

In-House Legal Tip: 10 tips for a great in-house legal team training program

Legal Ops Tip: Productivity through training In order to pursue constant in-house legal team…

3 • 21 Jun 23

Legal Ops Tips: Essential Intellectual Property Function Checklists

Intellectual Property ChecklistsIntellectual property assets and associated rights (together…

4 minutes • 21 Jun 23

GLS Masterclass: Architecting an effective Managed Legal Services Program

About This SeminarThis seminar will explore the following themes:Optimising your contracting…

1 min • 15 Jun 23

Legal Ops Essentials: What KPIs should your legal team implement?

Key Performance Indicators (KPIs) are metrics that help legal teams measure their performance.…

5 min • 03 Apr 23

In-House Legal Tip: Understand Legal Technology

If you do not recognize something – chances are you cannot use it or see how it can be used.…

1 min • 27 Mar 23

Legal Ops Tools: Contracting Playbooks

A “contract Playbook” is a legal function tool that helps a company (well its commercial,…

3 min • 11 Mar 23

The 4 Stages Of Legal Department Transformation

Stage 1: Assessing the Current State of your in-house legal team: Legal department leaders must…

5 mins • 17 Nov 22

Legal Team Efficiency: a Legal Operations Model that Works

Legal Team Efficiency: a Legal Operations Model that WorksA legal operations capability is a key…

12 mins • 18 Jul 22

What are Legal Operations?

What Are Legal Operations?They support the business’s legal function, taking a…

4 mins • 12 Jul 22

Legal Ops: A Simple Decision-Making Framework to Drive Legal Team Transformation

Legal Ops: Decision-making that drives legal efficiencyIn our recent Blog "What is legal…

9 mins • 23 Jun 22

Can legal operations benefit all legal teams?

Can legal operations benefit all legal teams?Legal ops is for all legal teamsLegal operations…

4 mins • 22 Jun 22

Legal Ops Tips: Essential GDPR Checklists

Legal Ops Tips: GDPR related checklistsGDPR related compliance can be extremely challenging.…

2 minutes • 20 Jun 22

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Top 10 In-House Legal Team Resolutions for a New Year

If you haven't set the goals for your legal team just yet, below are the Top 10 “New…

6 mins • 08 Apr 22

Legal Ops Essentials: 20 Tips to help you successfully implement your legal team transformation plan

20 Tips for the Successful Implementations of Legal Dept. Transformation PlansIn this Blog, we…

5 mins • 03 Apr 22

Legal Operations Essentials: The Legal Services Request Form

The gatekeeper to an effectively run legal departmentTransforming an in-house legal function…

15 mins • 05 Feb 22

How to avoid legal transformation project failure (Part K - GLS’s Ultimate Guide to Legal Operations)

Protect your legal team transformation project from failureIn this Blog, we share some of the…

5 mins • 03 Feb 22

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Legal Ops: Deploying an agile resourcing strategy for legal professionals

The resourcing of legal departments traditionally centered around full-time staff and more…

15 mins • 05 Dec 21

Legal Ops Essentials: Building Your Case For Legal Team Transformation

Building Your Case For Legal Team TransformationToo much work and not enough resourcesEvery GC we…

2 mins • 01 Dec 21

Visualizing an Optimal In-House Legal Function (Part F - GLS’s Ultimate Guide to Legal Operations)

Legal Ops Essentials: Navigating an optimally performing legal teamAccess a vision of what you…

5 mins • 23 Nov 21

The In-House Leader’s Leadership Dilemma (Part E - GLS’s Ultimate Guide to Legal Operations)

Legal Ops Lesson: Managing Legal Team Transformation RiskThe In-House Leader's Dilemma -…

5 mins • 22 Nov 21

What is meant by Legal Operations (Part B - GLS’s Ultimate Guide to Legal Operations)

This is a sample chapter from the recently published ‘GLS Ultimate Guide to Legal Operations’…

15 mins • 21 Nov 21

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Legal Team Skills: Rid Your Documents Of Typos

Rid Your Documents Of Typos With GLS Proofreading Tips9 mins • 27 Dec 22 Typos cause…

5 mins • 06 Dec 20

GLS Legal Ops Masterclass 6 - Legal Tech: Embracing it Safely

GLS Legal Ops Masterclass 6 - Legal Tech: Embracing it SafelySpeakers This seminar will draw upon…

45 mins • 30 Jul 20

GLS Legal Ops Masterclass 5: The Future Ready Lawyer

GLS Legal Ops Masterclass 5: The Future Ready LawyerSpeakers This seminar will draw upon the…

1 hr • 25 Jun 20

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GLS Legal Ops Masterclass 4: Legal Team Performance - Data Analytics & Tracking Tangible Outcomes

GLS Legal Ops Masterclass 4: Legal Team Performance - Data Analytics & Tracking Tangible…

75 mins • 28 May 20

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GLS Legal Ops Masterclass 3 - Leveraging Legal Department Resources (A Case Study)

GLS Legal Ops Masterclass 3 - Leveraging Legal Department Resources (A Case Study)Speakers This…

80 mins • 23 Apr 20

GLS Legal Ops Masterclass 2: Foundational Legal Department Policies & Prioritization Theory

GLS Legal Ops Masterclass 2: Foundational Policy Legal Department Policies & Prioritization…

80 mins • 30 Mar 20

Performance Managing Your External Legal Counsel

In-house legal teams (IHL) have for years universally agreed that law firms must drastically…

15 minutes • 15 Jan 20

GLS Masterclass: Leveraging Legal Department Resources (A Case Study)

About This SeminarThis seminar will explore the following themes:Optimising your contracting…

1 min • 14 Nov 19

GLS Masterclass: Foundational Legal Department Policies & Prioritization Theory

About This SeminarThis seminar will explore the following themes:Prioritisation Decision Making:…

1 min • 14 Oct 19

GLS Masterclass: Data Analytics & Tracking Tangible Outcomes

About This SeminarWe will be focusing on understanding the performance metrics available to…

1 min • 14 Sep 19

GLS Legal Docs

Think about the quality of cars, air travel, TVs, mobile phones, clothing, medicine - they’ve…

1 min • 12 Sep 19

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What A.I. means for the Legal Industry

Well, it is at least true to say that “Legal Tech” is a theme that has been dominating the…

15 mins • 01 Aug 19

GLS Legal Ops Masterclass 1: In-House Legal Team Challenges and a Framework for Legal Ops decision making

GLS Legal Ops Masterclass 1: In-House Legal Team Challenges and a Framework for Legal Ops…

1 hr • 17 Jul 19

In-House legal documents and online legal precedents

So you think in-house lawyers are not important?

In-house lawyers (“IHLs”) must verifiably deliver far more with far less, and in an overall…

8 minutes • 13 Jun 19

Why do I need a Services Agreement?

What is a Services Agreement?The Services Agreement is the “work horse” legal agreement of…

7 minutes • 17 May 19

GLS Quick Quotes

Few would argue that costs are a huge barrier to accessing external legal support. However, those…

7 minutes • 16 May 19

RPLV: Transformative Decision Making

The vocational journey of the in-house lawyer has long since ceased to be an attractive safe…

15 mins • 13 May 19

GLS Launches GLS Legal Templates

Contracts are the essential record of what parties agree and yet most end up signed, filed and…

12 minutes • 04 Jan 19

GLS Goes Back to School

GLS’s mission, since its inception, has been to disrupt the second half of that statement and…

4 minutes • 13 Dec 18

Un-breaking the law

The hourly rate is no longer an effective meeting point for those that need legal support and…

2 minutes • 06 Apr 17

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Traditional Law Is Broken (Part 2)

Introduction The True Cost Of The Hourly RateGLS believes that more than 95% of businesses…

8 minutes • 20 Feb 17

What makes GLS Law so accessible

GLS Law will only offer support where we know that we can do so in a way that represents a…

4 minutes • 29 Apr 15

Traditional Law: Why has law run off the track?

For those who are wondering what has happened to the traditional legal industry, please take a…

1 minute • 31 Dec 14

Have Your Say

Inherently in-house lawyers will often work in a more isolated environment than their private practice counterparts. As such, chances to share experience, cross fertilize ideas and benefit from new learnings have traditionally been unfortunately restricted.

The ambition of the GLS 10,000 IN-HOUSE VOICES project is to use technology to start to change that dynamic. So we regularly survey the in-house community and freely share the results / consolidated wisdom gathered.

Each survey is free and open to any in-house lawyer to contribute to. The results of every survey are consolidated, and are free to anyone that would like to learn from the data gathered.

Thank you for contributing your input and interest to this project, and helping to strengthen the in-house community.

Welcome to the GLS Knowledge Centre.

Track or Fall Behind: Why In-House Teams Must Leverage Legal KPIs

The Underappreciation of In-House Legal Teams Most in-house legal teams face a common challenge -…

3 min • 26 Mar 25

How to Avoid a High-Tech Train Wreck

Introduction The recent proliferation of legal technology ("Legal Tech") related…

8 mins • 14 Nov 24

AI vs Legal Code of Conduct

IntroductionA recent study conducted by ContractPodAi found that as of January 2024, more than…

4 min • 03 Jul 24

Legal Ops Tools: The Simple Checklist

IntroductionA checklist is a potent knowledge technology that is drastically under-utilized by…

5 mins • 02 Mar 24

CLMS Nightmares: Why CLMS Fails & What You Can Do About It

Introduction“CLMS” stands for Contract Lifecycle Management System. It supports the…

5min • 20 Feb 24

Legal Ops Tools: Template Standardisation & Efficiency

Legal Operations Tools: Standardisation & Legal TemplatesHere is our recommended list of…

3 mins • 07 Dec 23

Artificial Intelligence Tools for In-House Lawyers

Introduction:Many in-house legal teams are curious about incorporating AI tools into their…

4 min • 14 Nov 23

Artificial Intelligence | 10 Concerns & 10 Responses

INTRODUCTIONChristopher Niesche's September 2021 survey of in-house lawyers…

15min • 07 Oct 23

In-House Legal Tip: Low Tech First - Always!

The legal industry is undergoing a major transformation with the rise of Legal Tech. This…

1 min • 25 Sep 23

CYBERCRIME SAFETY ADVICE

IMPORTANT PUBLIC SAFETY NOTICE:GLS has recently become aware of the existence of a potentially…

• 05 Jul 23

11 Structural Reasons why MLMS projects fail

Matter Lifecycle Management Systems (“MLMS”) is a key area where the in-house community is…

• 30 Jun 23

GLS News - GLS successfully exits LegalSifter

GLS Investments, a GLS Group Company, has successfully sold its stake in LegalSifter, the…

1 min • 09 May 23

In-House Legal Tip: Understand Legal Technology

If you do not recognize something – chances are you cannot use it or see how it can be used.…

1 min • 27 Mar 23

GLS Masterclass: Legal Tech

About This SeminarThis seminar will explore the following themes:Legal Tech: Adopting a more…

1 min • 15 Feb 23

Visualizing an Optimal In-House Legal Function (Part F - GLS’s Ultimate Guide to Legal Operations)

Legal Ops Essentials: Navigating an optimally performing legal teamAccess a vision of what you…

5 mins • 23 Nov 21

GLS Legal Ops Masterclass 6 - Legal Tech: Embracing it Safely

GLS Legal Ops Masterclass 6 - Legal Tech: Embracing it SafelySpeakers This seminar will draw upon…

45 mins • 30 Jul 20

GLS Masterclass: Data Analytics & Tracking Tangible Outcomes

About This SeminarWe will be focusing on understanding the performance metrics available to…

1 min • 14 Sep 19

What A.I. means for the Legal Industry

Well, it is at least true to say that “Legal Tech” is a theme that has been dominating the…

15 mins • 01 Aug 19

GLS Launches GLS Legal Templates

Contracts are the essential record of what parties agree and yet most end up signed, filed and…

12 minutes • 04 Jan 19

GLS Invests in Automio

GLS Group, the world’s leading legal industry disruptor, focuses on disrupting the traditional…

5 minutes • 29 Dec 18

In-House Tip: Develop Playbooks

Do your team members have clear guidance on key terms and fallback positions?Here’s why…

• 08 May 25

In-House Tip: Embrace Legal Tech Innovations

Why Legal Tech Is So Essential Legal technology can transform how you work, saving time and…

2 minutes • 25 Mar 25

In-House Tip: Prioritise Clear Communication

Make Clear Communication A Priority For Your In-House Team Clear, concise communication can make…

3 min • 10 Mar 25

In-House Tip: Build Strong Cross-Department Relationships

The Importance Of Building Strong Cross-Department Relationships Success in-house isn’t just…

1 min • 02 Mar 25

In-House Tip: Invest in Continuous Learning

Why You Should Invest In Continuous LearningIn the ever-evolving in-house legal landscape,…

5 min • 17 Feb 25

16 Unacceptable In-House Legal Resource Management Wastage Scenarios

IntroductionEffective legal resource management is a critical aspect of running a successful…

5 min • 03 Oct 24

In-House Legal Tip: Get Your Legal Department Operating Authority

IntroductionThe Legal Department Operating Authority ("LDOA") is an essential legal…

1 min • 05 Jun 24

In-House Careers: Find Your Mentor

To excel in-house you need a mentor. Do you have one?Unlocking your full potential as an in-house…

2 minutes • 11 Dec 23

In-House Careers: Are you replaceable as an in-house lawyer?

In-house lawyers are operating in a period of intensive change – technology, working practices,…

2 minutes • 07 Dec 23

In-House Legal Tip: Take Time Off

Burnout doesn't make you a better lawyer. It just makes you broken.As we approach what is…

2 minutes • 04 Dec 23

In-House Careers: Review Your Performance

In-House Legal Tip: Getting better means actively looking for ways to improve. Taking time to do…

2 minutes • 27 Nov 23

In-House Legal Tip: Problem Solve Always

A valuable North Star against which you can reliably navigate your in-house career is being a…

2 minutes • 23 Nov 23

In-House Legal Tip: Try calling your client

Too many in-house lawyers especially those below the age of 50, prefer to email or text their…

2 min • 20 Nov 23

Harvard: Mastering the in-house legal services continuum.

In 2010 I was sent by my then-current law firm to a week-long Harvard Business School Executive…

2 min • 15 Nov 23

In-House Legal Tip: Legal service request forms are essential

Your diet must include salt, and every legal team must use legal service request forms…

1 min • 22 Oct 23

In-House Legal Tip: Embrace Legal KPIs

The idea of subjecting yourself to ongoing performance assessments might seem a little daunting.…

1 min • 17 Oct 23

In-House Legal Tip: More Means Less

Achieving more with less presents a significant challenge to the in-house community. So, how can…

1 min • 09 Oct 23

In-House Legal Tip: 12 Legal Dept. Knowledge Hacks

Explore these 12 crucial knowledge hacks to supercharge your legal department's efficiency…

2 min • 02 Oct 23

In-House Legal Tip: Low Tech First - Always!

The legal industry is undergoing a major transformation with the rise of Legal Tech. This…

1 min • 25 Sep 23

In-House Legal Tip: Lead or Languish

The keys to effective legal team leadership are undergoing rapid change in an industry that is…

2 min • 28 Aug 23

In-House Legal Tip: Upskill Junior Team Members

A common feature of high-performing in-house legal teams is the presence of exceptionally…

1 min • 21 Aug 23

In-House Legal Tip: Balanced Legal Risk

Best practice contracting recognises that a “balanced” approach to risk allocation drives…

1 min • 14 Aug 23

In-House Legal Tip: The Clause Bank - unleash its power

High-performance in-house legal departments utilize “Clause Banks” to drive contracting…

1 min • 27 Jul 23

In-House Legal Tip: Reduce White Noise

Having audited the working days of hundreds of in-house legal teams, GLS is of the view that most…

• 27 Jul 23

In-House Legal Tip: Get Outcomes, not Headcount

Given the dynamic needs of the modern in-house legal team, (e.g. those dealing with new laws,…

1 min • 12 Jul 23

In-House Legal Tip: Only Implement a CLMS when Ready!

Document and optimize your contract lifecycle management procedures first and then find a CLMS…

1 min • 03 Jul 23

In-House Legal Tip: Reduce Legal Dept. Costs with Value Creation

If your Board capped your legal team’s budget for next year at US$100,000 dollars and said they…

1 min • 27 Jun 23

In-House Legal Tip: Implement Internal Client SLAs

The shield:Unrealistic client expectationsLate instructionsUrgent versus non-urgent requestsPoor…

1 mins • 26 Jun 23

In-House Legal Tip: Activate Checklists

The best performing teams use checklists extensively, the worst performing teams are too busy to…

1 min • 20 Jun 23

In-House Legal Tip: Train Constantly

In-house counsel must rapidly develop a broader range of skills to thrive going forward.The…

1 min • 12 Jun 23

In-House Legal Tip: Harness the Power of Standardization

In-house legal teams are so busy that they should never pass up opportunities to standardize…

2 min • 07 Jun 23

In-House Legal Tip: Harness the Power of Legal Process Standardization

Harness the Power of Legal process StandardisationAre you harnessing the power of standardization…

3 mins • 05 Jun 23

In-House Legal Tip: Write down your Policies

Most people dislike the impact of excessive policies on their lives. However, in the in-house…

1 min • 19 Apr 23

In-House Legal Tip: Evidence Your Contributions

It is simple, if you cannot produce hard data that speaks to the contributions of your in-house…

1min • 11 Apr 23

In-House Legal Tip: 3 Things You Can Do Better

Legal Ops Tip: Transform your team by doing 3 things at a time.Legal team transformation need not…

2 min • 04 Apr 23

In-House Legal Tip: Understand Legal Technology

If you do not recognize something – chances are you cannot use it or see how it can be used.…

1 min • 27 Mar 23

In-House Legal Tip: Understand what your Business Values

Many in-house legal team leaders report that their contributions are not always valued by the…

1 min • 06 Mar 23

In-House Legal Tip: Performance Manage your External Counsel

There are not too many in-house legal teams that talk positively about the value that their…

1 min • 20 Oct 22

In-House Legal Tip: Never Fail

Most corporate ecosystems are littered with the carcasses of failed transformation initiatives.…

3 min • 13 Aug 22

Top 10 In-House Legal Team Resolutions for a New Year

If you haven't set the goals for your legal team just yet, below are the Top 10 “New…

6 mins • 08 Apr 22

GLS Masterclass: The Future Ready Lawyer

About This SeminarThis seminar will explore the following themes:New law skills The essential…

1 min • 15 Jan 21